3. OPERATION MAGIC
Page 2/14 REV.5 SEPT.2004 Saeco International Group
Descaling procedure:
1. Place Saeco descaler into fresh water tank.
2. Fill with about one litre of hot water.
3. Make 2-3 coffees to descale coffee circuit.
4. Remove the remaining descaler mixture in cupfuls via the hot water pressure valve in
intervals of about 5 – 10 min (turn machine off during this process).
5. Rinse the machine with about 2 litres of fresh water. Make 2-3 coffees to rinse coffee
circuit (brewing unit filer(s) must be cleaned before descaling).
Troubleshooting
Faul
Possible cause
Remedy
Machine does not function
No power
Check mains plug / mains
circuit breaker /
Ensure machine door is
closed.
Brewing unit not properly installed
or not closed.
Install brewing unit correctly.
Brewing unit does not turn
on (alarm LED flashes)
Coffee grinds container not
properly installed.
Install brewing unit correctly.
Coffee bean container is empty.
Fill coffee beans container.
Brewing unit does not turn
on (alarm LED on)
Water tank is empty.
Fill water tank.
Brewing unit does not turn
on (steam LED flashes)
After steam dispensing the system
is not or is insufficiently de-
aerated.
De-aerate machine.
Air in the circuit.
De-aerate
No water / steam
Steam nozzle blocked.
Free opening using a thin
needle.
The coffee flows too quickly
Beans ground too coarsely.
Select lower grinding level;
e.g. change from 5 to 3.
The coffee flows too slowly
Beans ground too finely.
Select higher grinding level;
e.g. change from 5 to 7.
Unsuitable coffee blend.
Change brand of coffee.
Coffee is no longer freshly roasted.
Use fresh coffee.
Coffee has no froth.
Beans ground too coarsely or
finely.
Change grinding level.
Longer heating time or less
hot water.
The machine is calcified.
Decalcify machine.
The brewing unit cannot be
removed.
The brewing unit is not in home
position.
Turn machine on, close
service door and check dregs
drawer.
(the brewing unit goes
automatically to home
position)
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