3. OPERATION MAGIC
Page 4/14 REV.5 SEPT.2004 Saeco International Group
Descaling procedure:
Automatic: 1. Place Saeco descaler into fresh water tank.
2. Fill with about one litre of hot water.
3. Make 2-3 coffees to descale coffee circuit. (Activate powder coffee button.)
4. Access User Menu. (See Section 2.2 S5 for menu access)
5. Open the HWS valve. The descaling programme runs automatically.
6. Rinse the machine with about 2 litres of fresh water (via brewing unit and HWS
valve).
Reset descaling indicator: Keep the Steam button pressed for about 5 seconds.
Troubleshooting
Faul/Indicator
Possible cause
Remedy
Machine does not function.
No power
Check: mains plug / mains
circuit breaker /door is closed.
Automatic coffee dispensing does not start:
LED1 for brewing unit lights up.
Brewing unit not properly
installed or not closed.
Install brewing unit correctly.
LED3 for grinds container lights
up.
Grinds container full
Empty grinds container
LED3 for grinds container
flashes.
Coffee grinds container not
properly installed.
Install brewing unit correctly
LED4 Coffee Beans Low lights
up.
Coffee bean container is empty.
Fill coffee beans container.
LED4 Coffee Beans Low flashes
Grinder obstructed.
Clean grinder.
LED5 Water Low lights up
Water tank is empty.
Fill water tank.
LED5 Water Low flashes.
Pump doesn't draw water.
De-aerate
LED6 Temperature indicator
flashes.
After dispensing steam, the
system is not de-aerated.
De-aerate machine.
Only water is dispensed instead
of coffee.
Coffee powder selection button
is pressed, but no coffee powder
is dispensed.
Add one level measure of
coffee powder.
No water / steam.
Steam nozzle blocked.
Free opening using a thin
needle.
The coffee flows too quickly.
Beans ground too coarsely.
Select lower grinding level;
e.g. change from 5 to 3.
The coffee flows too slowly.
Beans ground too finely.
Select higher grinding level;
e.g. change from 5 to 7.
The cups are cold.
Pre-heat cups.
The coffee is cold.
Operating temperature has not
been reached.
Wait until ready LED stays
on.
Unsuitable coffee blend.
Change brand of coffee.
Coffee is no longer freshly
roasted.
Use fresh coffee.
Coffee has no froth.
Beans ground too coarsely or
finely.
Change grinding level.
Longer heating time or less hot
water.
The machine is calcified.
Decalcify machine.
The brewing unit cannot be
removed.
The brewing unit is not in home
position.
Turn machine on, close
service door and check dregs
drawer.
(the brewing unit goes auto-
matically to home position)
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