MAGIC 3. OPERATION
Saeco International Group REV.5 SEPT.2004 Page 7/14
Descaling procedure:
Automatic: 1. Place Saeco descaler into fresh water tank.
2. Fill with about one litre of hot water.
3. Make 2-3 coffees to descale coffee circuit. (Activate powder coffee button.)
4. Confirm descaling item with Enter.
5. Open the HWS valve. The descaling programme runs automatically.
6. Rinse the machine with about 2 litres of fresh water. (via brewing unit and HWS
valve).
Reset descaling indicator: In descaling item indicator.
Troubleshooting
Faul/Indicator
Possible cause
Remedy
Machine does not function
No power
Check: mains plug / mains
circuit breaker / door is closed.
Automatic coffee dispensing
does not start:
BREWING UNIT NOT
DETECTED
Brewing unit not properly installed
or not closed.
Install brewing unit correctly.
GRINDS CONTAINER NOT
DETECTED
Coffee grinds container not
properly installed.
Install brewing unit correctly.
COFFEE BEAN
CONTAINER EMPTY
Coffee bean container is empty.
Fill coffee beans container.
FILL WATER
DE-AERATE
Water tank is empty.
Fill water tank
OVERHEATING
After steam dispensing the system
is not de-aerated.
De-aerate machine.
GRINDER OBSTRUCTED
Clean grinder.
DE-AERATE
Air in water system.
Open water nozzle.
Instead of coffee, only water is
dispensed.
Powder coffee selection button is
pressed, but no coffee powder is
dispensed.
Add one level measure of
coffee powder.
No water / steam
Steam nozzle blocked.
Free opening using a thin
needle.
The coffee flows too quickly
Beans ground too coarsely.
Select lower grinding level;
e.g. change from 5 to 3.
The coffee flows too slowly
Beans ground too finely.
Select higher grinding level;
e.g. change from 5 to 7.
The cups are cold.
Pre-heat cups.
The coffee is cold.
Boiler temperature too low.
Increase temperature in user
programme.
Unsuitable coffee blend.
Change brand of coffee.
Coffee is no longer freshly roasted.
Use fresh coffee.
Coffee has no froth.
Beans ground too coarsely or
finely.
Change grinding level.
Longer heating time or less hot
water.
The machine is calcified.
Decalcify machine.
The brewing unit cannot be
removed.
The brewing unit is not in home
position.
Turn machine on, close
service door and check dregs
drawer.
(the brewing unit goes auto-
matically to home position)
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