Access denied to the Internet Confirm the WiFi router, Livebox or the line
connections.
Access denied to the Radio
from a personal computer as
an access point (Media
Server).
Check that your Radio is not encoded or you
must have the encoding key to access.
The alarm does not ring. Check that the alarm source is configured well
(for example: the mp3 player is disconnect-
ed,...).
Problem of the connection to
the router.
• No DHCP server enabled. Please confirm
router settings.
• Incorrect WiFi encryption key is entered.
Please double confirm the key and re-enter.
• Trouble in the RJ45 port or WiFi module.
Not able to get IP Address. • DNS has no response. Please ping the IP
address of the DNS to confirm that it is the
case.
• DNS doesn’t have a record of the Internet
Radio server or radio station that you are trying
to connect.
The connection between the
radio and the Internet Radio
station is not
OK.
• Traffic jam for the Internet access. Please try
later.
• Internet Radio server is out of service or to
heavily loaded to reply in time.
• The authorization process has failed. Internet
Radio server rejects the access request.
• The streaming service of the radio station is
unavailable or too heavily loaded.
• The IP Radio doesn’t support the service type
of the radio station.
• There is some buffering trouble on the
Internet. The available bandwidth is not good
enough to provide a stable stream from the
radio station.
The IP Radio is booted
normally but it doesn’t get an
IP address.
• No DHCP server enabled. Please confirm the
setting of your router.
• Incorrect WiFi encryption key is entered.
Please double confirm the key and re-enter.
• The network interface has difficulty.
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