R5 Series
SAJ Warranty Policy in Australia
1.1 Standard Warranty Period
Guangzhou Sanjing Electric, Co., Ltd (“SAJ”) grants a standard warranty period of
66 months (5.5 years) for the R5 series, Sununo Plus series, Suntrio Plus series,
Sunfree hybrid series, AC-coupled inverters, starting from the date of shipment from
SAJ factory or 60 months (5 years) starting from the date of purchased invoice
marked (whichever is longer).
For customer in Australia, SAJ’s inverters come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonable foreseeable
loss or damage. You are also entitled to have the inverters repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major
failure.
1.2 Extension of Warranty
The purchaser of SAJ inverters (R5 series, Sununo Plus series, Suntrio Plus series,
Sunfree hybrid series and AC-coupled inverters) should extend the warranty period
in 18 months from the date of settlement or 30 months from the date of shipment
from SAJ by providing the serial number of the unit and purchased receipt
(whichever is shorter). You can purchase the warranty extension for 10 years, 15
years, 20 years or 25 years but do not apply the extension beyond the specified date,
or else your application will be unacceptable. Please refer to the Warranty Extension
Order Form for more details.
Once the purchase of the warranty extension goes into effect, SAJ will send the
warranty extension certificate to the customer for confirming the extended warranty
period.
1.3 Warranty Conditions
If your inverter gets fault and requires troubleshooting, please contact your
distributor or dealer directly. Alternatively, feedback briefly to SAJ for logging and
To Next Page
Loading...
