Sakura Cyto-Tek 2500 User Manual

5. TROUBLESHOOTING AND SERVICE
Page 34
Guard bowl unit cannot be
removed from the instrument
Water or foreign particle exists between the spindle
and bowl shaft housing
By gently lifting up the flange of the guard bowl, make
a space between the spindle and bowl shaft housing
and remove the guard bowl unit from the instrument.
Clean the spindle and bowl shaft housing.
If the problem often occurs, apply grease (option) to the
spindle.
If the problem persists, contact Sakura Technical
Support or sales representative.
Worn spindle or bowl shaft housing
Contact Sakura Technical Support or sales
representative.
Rotor mounting screws cannot
be loosened by hand
Worn or corroded rotor mounting screw threads
Apply a flat-head screwdriver to a slot on the screw
head and loosen the mounting screw. Clean the
mounting screws.
If the problem persists, contact Sakura Technical
Support or sales representative.
Worn or corroded female threads in bowl shaft housing
Contact Sakura Technical Support or sales
representative.
Corrosion of screw threads
5.4 Service Information
5.4.1 When there is a Problem with
the Instrument
Avoid problems by carefully following proper operating and
cleaning procedures for the Cyto-Tek 2500 Cytocentrifuge
and the specimen chamber holders. If problems arise during
the operation of the instrument, first refer to
TROUBLESHOOTING Section.
If the problem cannot be solved and an instrument failure is
apparent, our Technical Support Department is available to
assist you. Before calling for instrument service, collect the
information requested in the “PreService Checklist” of this
section. This information will help the Technical Support
Representative identify the probable cause of the
instrument malfunction. The instrument should be
disinfected prior to being serviced (See Section 4, CARE OF
THE INSTRUMENT, for disinfection instructions).
Where to Call for Service
If located within the United States, contact the
Technical Support Department of Sakura Finetek USA, Inc.
by calling toll free:
1-800-725-8723, option 2.
In countries other than the United States, contact the
nearest authorized Sakura instrument distributor or
representative for service information and assistance.
5.4.2 Cyto-Tek
2500 Cytocentrifuge
PreService Checklist
Serial Number: ______________________________
Date of Installation: ___________________________
Model Number: ______________________________
Warranty Period Date: _________________________
1. Is the power cord plugged into an appropriate power
source?
2. When the power switch is turned on, is the display
panel illuminated and are the Mode lights lit?
3. Is there electricity with the correct voltage in the outlet
the instrument is plugged into? If not, check the
corresponding fuse or circuit breaker.
4. What Error Codes(s), if any, are indicated on the control
panel?
5. Was the centrifugation interrupted for any reason after
START had been pressed?
6. Was there a power failure during operation?

Sakura Cyto-Tek 2500 Specifications

General

Brand	Sakura
Model	Cyto-Tek 2500
Category	Laboratory Equipment
Language	English