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Sam4s SAP-6600II User Manual

Sam4s SAP-6600II
233 pages
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SAP-6600/4800II & SAP-630/SAP-530
Sam4POS Operator
Manual
Sam4POS 6600/4800II Operators Manual v2.9
All specifications are subject to change without notice. 2017, CRS, Inc.

Table of Contents

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Sam4s SAP-6600II Specifications

General IconGeneral
BrandSam4s
ModelSAP-6600II
CategoryTouch terminals
LanguageEnglish

Summary

CRS, Inc. Limited Warranty and Disclaimers of Warranty

Precaution Statements

1-1 Safety Precautions

General safety guidelines for handling the device and preventing hazards like electrical shock.

1-2 Servicing Precautions

Precautions to follow when performing maintenance or repairs on the device.

Precautions for Electrostatically Sensitive Devices (ESDs)

Guidelines for handling sensitive electronic components to prevent damage from static electricity.

Introduction

SAM4s Sam4POS Overview

General overview of the Sam4POS system and its capabilities.

Hardware

Description of the physical components and specifications of the Sam4POS terminals.

SAP-6600 Specifications

Detailed specifications for the SAP-6600 touch screen terminal.

SAP-4800II Specifications

Detailed specifications for the SAP-4800II all-in-one POS terminal.

SAP-630/SAP-530 Specifications

Detailed specifications for the SAP-630/SAP-530 POS terminals.

Sam4POS Power Requirements

Guidelines for connecting the Sam4POS terminal to a power source.

Safe Operation

Important safety instructions for operating the Sam4POS terminal correctly.

Getting Started

Default Screens & Sign On

Overview of startup screens and logging into the Sam4POS application.

Operator Screen Layout

Description of the different zones and layout of the Sam4POS Register Mode screen.

Custom Screen Layouts

Capabilities and design of custom screen layouts for the Sam4POS.

Passwords & Security

Information on setting and using passwords for access control.

Initial Clear/Re-boot Procedures

Reasons and procedures for initializing or rebooting the Sam4POS terminal.

Common Icons & Navigation

Explanation of common icons and navigation within the Sam4POS interface.

Function Key Definitions

Detailed descriptions of various function keys and their operations.

Tender Key Definitions

Definitions and descriptions of different tender key types available.

Error Messages

List and explanations of common error messages displayed by the Sam4POS.

Basic Operations

Signing On/Off & Clerk Interrupt

Procedures for signing on/off and handling clerk interrupts.

Clocking In/Out & Time Clock Editing

System for recording employee times and editing time entries.

Registering PLU’s/Items

Methods for registering items using PLU codes, price changes, and overrides.

Price Check & Scale Items

Checking prices, printing labels, and using electronic scales for items.

Corrections, Voids & Returns

Procedures for clearing entries, voiding items, cancelling transactions, and returns.

Discounts, Coupons & Surcharges

Applying discounts, coupons, and surcharges to sales or items.

Totaling/Tendering & Payments

Finalizing transactions with various payment types and check cashing.

Integrated Payment Transactions

Processing credit card and other integrated payments.

Manual Card Entry

Procedure for manually entering card details when the reader fails.

Gift Card & EBT Transactions

Processing gift card and EBT/Food Stamp transactions.

Void Transaction

How to remove a transaction from the batch and correct register totals.

Advanced Application Operations

Training Mode

Operating the register without updating totals and counters for training.

Modifier Keys

Using keys like Small/Medium/Large to modify item selections.

Table Service Operations

Overview of the soft check system for storing and recalling orders.

Seat # Assignment & Payment

Procedures for assigning seat numbers and paying by seat.

Hold/Print Hold

Preventing kitchen printer instructions for certain items until ready.

Transfer Table

Moving a check to a different employee or station.

Tip Declare

Entering declared tips when using the time keeping feature.

Using the Table Map

Features and operation of the Sam4POS Table Map.

Reports

Report Mode Menu & Icons

Accessing the Report Mode, its icons, and sub-menu options.

Summary Reports

Viewing selected report information without running the full report.

Detailed Reports

Accessing, viewing, printing, or saving detailed reports.

Available Detailed Reports

List of available detailed reports such as Financial, PLU, and Labor.

Financial Report

Details on generating and configuring the Financial Report.

PLU Report

Options and filters for generating the PLU Report.

Labor Report

Options and filters for generating the Labor Report.

Time In Out Report

Options and filters for generating the Time In Out Report.

EJ Report

Searching, reviewing, and reprinting previously closed transactions.

Cash Declaration

Process of counting and reporting drawer media before taking a report.

Calendar Report View

Viewing and printing monthly sales data in a calendar format.

End of Day

End of Day Operations

Closing, printing, or emailing various reports for the day.

End Of Pay Report

Report displaying total time, labor cost, and overtime for selected dates/employees.

End Of Not Found PLU Report

Clearing data generated for PLU items added via the Not Found PLU feature.

Balancing Formulas

Formulas for calculating Net Sales and Gross Sales.

Program Maintenance

PLU Maintenance – Register Mode

Maintaining PLU descriptions and prices using the PLU Info key.

PLU Maintenance – Program Mode

Adding, editing, or deleting PLUs in Program Mode.

Copy PLU Functionality

Copying PLU settings to new or existing items.

Employee File Maintenance

Adding new employees or editing existing employee information.

Employee Authority Level

Assigning authority levels to determine employee operations access.

STATION Configuration

Creating and assigning stations to employees.

Appendix

Integrated Payment – EMV

Introduction to integrated payment processing using EMV.

Configurations

Diagrams of Sam4POS/Datacap ECR configurations.

Required ECR Program Settings

Steps to program EFT devices and their serial settings.

Device Mapping

Assigning Datacap devices to stations in the Sam4POS system.

System Options

Setting up system options for cardholder name, gratuity, and amount confirmation.

Tender Keys Configuration

Options for miscellaneous tender keys: HALO, Tax Exempt, Entry, Drawer.

Food Stamp Tender Processing

Processing food stamp transactions, including tax exemption and tender options.

EFT Operation Menu & Function Key

Accessing EFT operations for credit card processing via menus or function keys.

Pin-Pad Errors & Troubleshooting

Troubleshooting common Pin-Pad error messages and Vx805 memory issues.

Manual Revision Record

Manual Revision Record

History of revisions and updates made to the manual.

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