Sam4s SAP-6600II - EBT (Food Stamp) Transaction; Merchandise Return

86 • Basic Operations Sam4POS 6600/4800II Operators Manual v2.9
EBT (Food Stamp) Transaction
When integrated EBT is utilized, tendering a sale using a Food Stamp Tender key set to Connect To EFT
requires entry of the PIN number.
1. Register a normal transaction.
2. Touch the F/S TEND key. At the register, the message “WORKING” displays:
3. At the PIN-Pad the message displays:
SALE
$2.00 – OK?
4. Press the GREEN button on the PIN-Pad keypad.
5. Swipe the EBT card at the PIN-Pad. The PIN-Pad will display “PLEASE WAIT”, then “DO
NOT REMOVE CARD”, and then “ENTER PIN & OK”.
6. At the PIN-Pad, enter the 4-digit PIN and press the GREEN button.
7. The PIN-Pad will display “PROCESSING”.
8. When the processing is complete, the “APPROVED” message will display.
9. At the register, the receipt and card draft are printed.
Note: EBT refunds/returns are performed in the Void Mode, not as a MDSE RTRN operation.
Merchandise Return
Complete the merchandise return transaction as you would a normal transaction. Press MDSE RTRN
prior to entering each returned item.
1. Register a normal transaction.
2. Touch the appropriate MISC TEND key. The message “WORKING” displays:
3. At the PIN-Pad the message displays:
REFUND
$10.00 – OK?
4. Press the GREEN button on the PIN-Pad keypad.
5. Insert the EMV card into the PIN-Pad. The PIN-Pad will display “PLEASE WAIT”, then “DO
NOT REMOVE CARD”, and then “PROCESSING”.
6. When the processing is complete, the “APPROVED” message will display.
7. Remove the card from the PIN-Pad.
8. The receipt and card draft are printed.