Why is Caption on TV menu greyed out on my Samsung Monitor?
Caption cannot be selected in the TV menu when connected via HDMI or Component on your Samsung Monitor. Caption must be activated on the external device.
Why is there no sound on my Samsung Monitor, or the sound is too low at maximum volume?
If there's no sound or the sound is too low even at maximum volume on your Samsung Monitor, check the volume level of the device connected to your TV, such as a Cable/Sat Box, DVD player, or Blu-ray player.
Why is the picture black and white on my Samsung Monitor?
If the picture on your Samsung Monitor is black and white, and you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV.
Why is there no sound on my Samsung Monitor even though the picture is good?
If the picture is good but there is no sound on your Samsung Monitor, and you are using an external device, check the device’s audio output option. For example, you may need to change your cable box’s audio option to HDMI when you have a HDMI cable connected to your TV. If you are using a DVI to HDMI cable, a separate audio cable is required. You can also try rebooting the connected device by reconnecting the device’s power cable.
Why is there no picture/video on my Samsung Monitor?
If there's no picture or video on your Samsung Monitor, check the cable connections by removing and reconnecting all cables connected to the TV and external devices. Ensure your external device's video outputs match the connections to the TV input. Also, make sure your connected devices are powered on and that you've selected the correct source on the TV using the SOURCE button on the remote. You can also try rebooting the connected device by reconnecting its power cable.
What does ‘Mode Not Supported’ message mean on my Samsung Monitor?
Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to resolution settings in this manual.
What to do if my cable/set top box remote control does not turn the Samsung Monitor TV on or off, or adjust the volume?
Program the Cable/Sat remote control to operate the TV. Refer to the Cable/Sat user manual for the SAMSUNG TV code.
Why do I hear purple/green rolling horizontal bars and buzzing noise from the TV speakers with Component cable connection on my Samsung Monitor?
Purple or green rolling horizontal bars and buzzing noise from the TV speakers with a Component cable connection on your Samsung Monitor indicates that the set-top-box has a grounding issue. Remove the left and right audio connections from the set-top-box. If the buzzing stops, this confirms the grounding issue. Replace the Component video cables with an HDMI connection.
Why is the picture not displaying in full screen on my Samsung Monitor?
HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) contents on your Samsung Monitor. Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV. Adjust the picture size option on your external device or TV to full screen.
How to troubleshoot inappropriate noise from Samsung Monitor speakers?
If your Samsung Monitor speakers are making inappropriate noise, check the cable connections, ensuring that a video cable is not connected to an audio input. For Antenna or Cable connections, check the signal information. You can also perform the Sound Test.
Overview of initial setup steps, key features, and included accessories.
Explanation of TV control panel buttons and remote control functions.
Guides for connecting an antenna and performing the initial Plug & Play setup.
How to connect external audio/video devices like DVD players and cable boxes.
Instructions for high-definition connection up to 1080p using HDMI or HDMI/DVI.
How to select different input sources for connected devices using the Source List.
Guide to using the TV's on-screen menu system and managing channels.
Selecting picture modes, adjusting settings, and accessing advanced options.
Selecting sound modes, adjusting equalizer, and managing audio features.
Setting the TV clock, sleep timer, and on/off timer functions.
Using V-Chip, PIN settings, and configuring on-screen caption display.
How to enjoy photos and music files from a USB device.
Viewing photos and initiating slide shows with background music.
Selecting and playing MP3 files from a USB device.
Common issues and solutions for picture, sound, and connectivity problems.
Walkthrough of initial TV setup, including language and clock settings.
To Next Page
General
