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Sarah CookeAug 19, 2025
What to do if the screen is blank on my Samsung BD-JM63C Blu-ray Player?
- AamayAug 19, 2025
If your Samsung Blu-ray Player's screen is blank, it might be due to the HDMI output being set to a resolution your TV doesn't support, like 1080p. To resolve this, press and hold the '@' button on the top panel for more than 5 seconds while there is no disc inside. The player will show an initialization message and then turn off. When you turn it back on, all settings will be reset to factory defaults, which may resolve the resolution issue. Note that this will erase all your stored user BD data.