What to do if my Samsung BD-JM63C Blu-ray Player disc does not play?
If your Samsung Blu-ray Player isn't playing discs, make sure the disc is inserted with the label side facing up and verify that the Blu-ray Disc/DVD region number is compatible with your player.
Why does the prohibition message appear on my Samsung Blu-ray Player?
The prohibition message appears on the screen of your Samsung Blu-ray Player when an invalid button is pressed, or the Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles), or you've requested a title or chapter number or search time that is out of range.
Why does play mode differ from Setup Menu selection on Samsung BD-JM63C?
If the play mode differs from the Setup Menu selection on your Samsung Blu-ray Player, it means some functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.
What to do if the disc menu does not appear on Samsung BD-JM63C Blu-ray Player?
If the disc menu doesn't appear on your Samsung Blu-ray Player, ensure that the disc actually has disc menus.
General| Video Up-Scale (Resolution) | Up to 1080p |
|---|---|
| Video Output | HDMI |
| DTS Decoding | DTS, DTS-HD Master Audio |
| HDMI Output | Yes |
| USB | Yes |
| Ethernet Port | Yes |
| Smart Hub | Yes |
| Apps | Yes |
| Full Browser | Yes |
| Playable Media Format | BD, DVD, CD |
| Dolby Decoding | Dolby TrueHD |
| BD Profile | Profile 5.0 |
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