There is something wrong
with the TV
Try this!
Component connections
and screen color
If the product’s colors or absolute whites/blacks seem to be off, launch Picture Test.
•
Settings Support Device Care Self Diagnosis Picture Test
Try the following if the test results come back clean:
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are
connected properly.
For detailed instructions on connecting an external device to the TV, launch Connection Guide.
• Source Connection Guide
Screen Brightness
If the screen appears too dim, try changing the settings under Reset Picture or disabling
Ambient Light Detection.
•
Settings Picture Expert Settings Reset Picture
• Settings General Eco Solution Ambient Light Detection
If the screen is displaying colors correctly but appears just a little too dim or bright, try
adjusting the following settings before contacting the service center:
•
Settings Picture Expert Settings Contrast
•
Settings Picture Expert Settings Brightness
• Settings Picture Expert Settings Sharpness
• Settings Picture Expert Settings Color
• Settings Picture Expert Settings Tint (G/R)
Rapid Image Optimization
If you see a blurry shape on the TV’s screen, use the Picture Clarity Settings feature to resolve
the issue.
•
Settings Picture Expert Settings Picture Clarity Settings
The TV turns off by itself.
If the TV turns off by itself, see if Sleep Timer has been enabled.
• Settings General System Manager Time Sleep Timer
If Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been.
• Settings General Eco Solution Auto Power Off
• Settings General System Manager Time Off Timer
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