4. Alignment and Troubleshooting
4-29
Samsung Electronics
Service Manual
ML-331x/371x series
● Code
H1-1210
● Error message
Paper jam in Tray2.
● Symptom / Cause
A paper jam was detected in the feed area of the tray2.
1. Paper was inserted abnormally or was not loaded in the cassette properly.
2. Pick Up unit has a problem.
● Troubleshooting method
1. Open the Tray2 and remove the jammed paper.
2. If there is any defective part in the pick up unit, replace it.
● Code
H1-1252
● Error message
Paper is empty in Tray2.
● Symptom / Cause
Paper is empty in Tray2. The status LED is red.
1. There is no paper in the tray2.
2. Actuator-Paper Empty is defective.
3. Photo Sensor is defective or connection is bad.
4. Main Board is defective.
● Troubleshooting method
1. Load the paper in the tray2.
2. If the Actuator-Paper Empty is defective, replace it.
3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
4. If the problem persists, replace the Main Board.
To Next Page
Loading...
