6.4 The cause and solution of the malfunction
6.4.1 Fuser Error
• Description
A message “Engine Fuser Low Heat Error/Engine Fuser Over Heat Error” is displayed in a LCD
panel.
Check and Cause Solution
1. Check whether a thermostat, open or not.
2. Check whether a thermistor is open or not.
3. Heat lamp ON/OFF test
4. It could not operate due to a gear of a fuser is
melted.
1. Replace the fuser if a thermostat is open.
2. Replace the fuser if a thermistor sensor is
located deep inside of a sponge.
3. Check whether the overheat mode circuit
operates normally or not.
4. Replace the fuser.
6.4.2 LSU Error
• Description
A message “Engine Hsyne Error” is displayed in a LCD panel.
Check and Cause Solution
1. Check whether the LSU connector is disconnected or
not.
2. Check whether the LSU motor is rotating or not.
3. Check the HSYNC signal.
1. Connect the LSU harness properly.
2. Replace a LSU.
3. Replace a main board if the same error occurs
again after replacing a LSU.
Service Manual
Troubleshooting
6-14
Samsung Electronics
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