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Samsung OH55A-S User Manual

Samsung OH55A-S
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USER MANUAL
OH55A-S
The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

Table of Contents

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Samsung OH55A-S Specifications

General IconGeneral
Color gamut72 %
Pixel pitch0.63 x 0.63 mm
Response time6 ms
Display diagonal55 \
Display brightness3500 cd/m²
Display technologyVA
Vertical scan range24 - 75 Hz
Horizontal scan range30 - 136 kHz
Contrast ratio (typical)6000:1
Dynamic contrast ratio marketing nameMega Contrast
Flash memory8000 MB
Glass protectionYes
PurposeUniversal
HDCP version2.2
Operating hours (hours/days)24/7
International Protection (IP) codeIP56
OrientationHorizontal/Vertical
Product colorBlack
Product designDigital signage flat panel
Bezel width (side)24.9 mm
Placement supportedOutdoor
Panel mounting interface1186 x 560 mm
USB ports quantity1
DisplayPorts quantity0
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (sleep)0.5 W
Power consumption (standby)- W
Power consumption (typical)530 W
Package depth230 mm
Package width1358 mm
Package height845 mm
Package weight52600 g
Operating temperature (T-T)-30 - 50 °C
Operating relative humidity (H-H)10 - 80 %
Built-in processor-
Computer system typeSystem on Chip (SoC)
Operating system installedTizen 5.1
Weight and Dimensions IconWeight and Dimensions
Display depth85 mm
Display width1260.6 mm
Display height731.4 mm
Display weight46100 g

Summary

Before Using the Product

Safety Precautions

Ensures personal safety and prevents property damage during use.

Safety Symbols

Explains safety symbols and their meanings for user safety.

Electricity and Safety

Installation

Installation Precautions

Lists safety measures and conditions for installing the product.

Operation

Operating Warnings and Cautions

Details warnings and cautions for operating the product safely.

Product Use Cautions

Cleaning and Storage

Preparations

Checking the Components

Verifies all necessary components are included before setup.

Parts Identification

Reverse Side Ports

Remote Control

Remote Control Overview

Explains the functions of the remote control buttons and their layout.

Remote Control Functions

Before Installing the Product

Tilting Angle and Rotation

Specifies the allowed tilting angles and rotation for mounting.

Ventilation Requirements

Explains ventilation requirements for proper product operation and heat dissipation.

Installation on an Indented Wall

Installing the Wall Mount

Wall Mount Kit Specifications

Details specifications and requirements for the wall mount kit.

Remote Control (RS232C)

RS232C Cable Connection

Explains the pin assignment and configuration for RS232C cable connections.

LAN Cable Pin Assignment

LAN Cable Connectivity

Connection Methods

RS232C Connection Setup

Shows a typical setup using RS232C for device connection.

HDBase-T/LAN Connection Setup

Illustrates connection setups using HDBase-T and LAN.

Control Codes

Viewing Control State Commands

Lists commands for retrieving the current control state of the product.

Controlling Commands

Provides codes for controlling various product functions like power and volume.

Power Control Commands

Volume Control Commands

Input Source Control Commands

Screen Mode Control Commands

Screen Size Control Commands

Video Wall Mode Control

Safety Lock Control Commands

Video Wall On/Off Control

Video Wall User Control

Connecting and Using a Source Device

Pre-connection Checkpoints

Essential checks to perform before connecting any external source device.

Connecting Cables Safely

Connecting to a PC

HDMI-DVI Cable Connection

Details connecting a PC via HDMI-DVI cable and configuring settings.

HDMI Cable Connection

Explains how to connect a PC using a standard HDMI cable.

Connecting to a Video Device

HDMI/HDMI-DVI Cable Usage

Best practices for using HDMI/HDMI-DVI cables for optimal picture and audio quality.

Connecting the HDBase-T

HDBase-T Connectivity

Guidelines for connecting devices using HDBase-T technology via LAN cables.

Audio System Connectivity

LAN Cable Connection

Instructions for connecting the product to a network using a LAN cable.

Input Source Management

Selecting and Editing Sources

How to select, view, and edit source device names and types.

Web Browser Functionality

Web Browser Settings

Configures refresh interval, zoom, home page, and advanced browser options.

Web Browser Privacy and Security

Web Browser Usage Notes

Screen Mirroring

Samsung Workspace

Samsung Workspace Features

Explains access to remote PCs, Office 365, and VMware Horizon.

Using MDC

MDC Program Installation

Step-by-step guide for installing the MDC application for multiple display control.

MDC Program Uninstallation

Instructions for removing the MDC application from the system.

Connecting to MDC

MDC Connection via RS-232C

Details how to connect to MDC using RS-232C serial communication.

MDC Connection via Ethernet

Explains connecting to MDC using Ethernet and LAN cables.

MDC Connection via Cross LAN Cable

Player Feature

Player Overview

Introduces the Player function for playing content and its main sections.

Viewing Content

Steps to select and view files from internal memory or USB.

Content Playback Controls

Available Player Menu Options

File Format Compatibility

Supported File Formats

Lists supported file systems, video/audio codecs, and file versions.

Network Schedule Multiframe Restrictions

Details playback and sound output restrictions for multiframe content.

Schedule Management

Checking Imported Schedules

How to view schedules imported from storage devices.

Clone Product

Exporting/Importing Settings

Guides on exporting and importing product settings for configuration.

ID Settings

Device ID Configuration

Setting a unique ID for each product connected in a set.

Device ID Auto Set

Automatically assigns IDs to devices connected via RS232C in a daisy chain.

OnScreen Display

Video Wall Setup

Explains how to activate and organize displays into a video wall configuration.

Horizontal x Vertical Matrix

Defines the matrix for splitting video walls horizontally and vertically.

Screen Position Adjustment

Display Format Options

Network Status

On/Off Timer

On Timer Settings

Configures automatic product power-on times and initial settings.

Off Timer Settings

Holiday Management

Ticker Functionality

URL Launcher

URL Launcher Settings

Configures settings for installing, uninstalling, and managing web applications.

Screen Adjustment

Picture Quality Settings

Adjusts backlight, brightness, contrast, and sharpness for optimal picture quality.

Color Temperature Adjustment

Advanced Picture Settings

Picture Enhancer and Color Settings

Enhances color/sharpness and adjusts color saturation levels.

Tint (G/R) Adjustment

Fine-tunes the saturation of red and green colors in the display.

White Balance Adjustment

Gamma and Contrast Settings

Black Tone Adjustment

Flesh Tone and RGB Color Settings

Color Space and Input Signal Settings

Picture Options

Color Tone and Digital Clean View

Selects color tone preferences and reduces picture noise.

HDMI Black Level and Film Mode

Optimizes HDMI brightness/contrast and smooths video transitions.

Local Dimming

Dynamic Peaking

Apply Picture Settings

Applying Settings to Sources

Applies picture settings to all sources or the current source only.

Picture Size Settings

Picture Size Options

Selects screen aspect ratios like 16:9 Standard, Custom, or 4:3.

Fit to Screen and Zoom

Adjusts picture position and zoom, with options for fitting to screen.

Reset Picture Settings

Restore Factory Defaults

Resets all picture settings to their original factory default values.

OnScreen Display

Display Orientation Settings

Configures menu and content orientation (Landscape/Portrait).

Aspect Ratio Adjustment

Sets the screen aspect ratio to full screen or original ratio.

Screen Protection

Auto Protection and Screen Burn Protection

Activates screen savers and burn-in prevention features.

Screen Saver Timer and Modes

Configures timer settings and screen saver patterns for protection.

Message Display Options

Source and Signal Messages

Controls display of source info and no-signal messages on screen.

MDC and Download Status Messages

Manages display of MDC control and download status messages.

Language and Reset

Menu Language Settings

Sets the display language for the onscreen menu.

Reset OnScreen Display

Returns OnScreen Display settings to factory defaults.

Network Configuration

Network Status Check

Verifies the current network and Internet connection status.

Open Network Settings

Configures network settings to establish an Internet connection.

Wired Network Settings

Connecting to Modem/Router

Guides connecting to LAN via modem, IP sharer, or wall outlet.

Automatic Network Setup

Manual Network Setup

IPv6 and Server Settings

IPv6 Configuration

Enables or disables IPv6 and checks its connection status.

Server Network Settings

Connects to MagicInfo server, configures MagicInfo mode, and server access.

Network Connectivity Options

FTP and Proxy Server Settings

Configures FTP operating mode and proxy server connections.

Device Name Configuration

Assigns a name to the device for network identification.

System Settings

Accessibility Features

Configures accessibility options like Voice Guide, High Contrast, and Enlarge.

Voice Guide Settings

Adjusts voice guide volume, speed, and pitch for audio feedback.

High Contrast and Enlarge Options

Start Setup

Initial Setup Guide

Walks through the initial setup steps, including PIN management.

Time and Date Settings

Clock and NTP Settings

Sets the clock, date, and network time via NTP.

DST and Power On Delay

Configures Daylight Saving Time and product power-on delay.

Auto Source Switching

Source Switching Configuration

Manages automatic switching between input sources when disconnected.

Power Control Options

Auto Power On and Power Saving

Configures automatic power-on and power-saving modes.

Standby Control Settings

Manages sleep mode behavior based on signal detection.

Remote Configuration and Power Button

Eco Solution Features

Power Saving and Eco Sensor

Adjusts brightness for power saving and uses an ambient light sensor.

Minimum Backlight Setting

Sets the minimum brightness level for signage screens.

Screen Lamp and Power Off Settings

Fan Settings

Fan Control and Speed

Selects automatic or manual fan control and sets fan speed.

Outdoor Mode Functionality

Enables operation in low temperatures and maintains internal steady temperature.

System Playback and PIN

Play via Mode Selection

Selects playback mode (MagicInfo or URL Launcher).

Change PIN

Guides on changing the device's 4-digit Personal Identification Number.

Security Features

Safety Lock and Power Button Control

Enables safety lock and controls remote power button functionality.

Screen Monitoring Lock

Blocks screen image monitoring by MagicInfo Server.

USB Auto Play and Protocol Settings

Server Security and Network Access

USB Port Lock

General System Settings

Smart Security and Virus Scan

Provides security against viruses by scanning devices and isolating threats.

Anynet+ (HDMI-CEC) Functionality

Enables control of connected Samsung devices via remote control.

Anynet+ Troubleshooting

Anynet+ Connection Issues

Solves problems when Anynet+ doesn't work or devices are not displayed.

HDMI Hot Plug Settings

Custom Logo Configuration

Game Mode and Storage Management

Reset System

Restore System Defaults

Resets all system settings to their default factory configurations.

Support and Updates

Software Update Procedures

Guides on upgrading product software and its implications.

Contact Samsung and Terms

Provides contact info, website links, and privacy policy for services.

Reset All Settings

Returns all display settings to factory defaults.

Troubleshooting Guide

Pre-Contact Troubleshooting Steps

Steps to test the product before contacting customer service.

Resolution and Frequency Checks

Verifies display resolution and frequency settings for compatibility.

Installation and Screen Issues

Common Screen Display Problems

Troubleshooting Specific Issues

Remote Control and Source Device Issues

Troubleshoots problems with remote control and PC booting sounds.

Other Common Issues

Addresses plastic smell, intermittent audio/video, and resolution messages.

IR Sensor Functionality Issues

Frequently Asked Questions (Q&A)

Adjusting Frequency and Resolution

Answers on how to change display frequency and resolution on PCs.

Product Specifications

General Product Information

Details model name, panel size, power supply, and environmental considerations.

Preset Timing Modes

Optimizing Picture Quality

Recommends selecting optimum resolutions for best picture quality.

Appendix

Service Responsibilities

Outlines service costs and conditions for non-product defects.

Customer Fault and Other Issues

Details damage caused by customer fault and issues like natural disasters or consumables.

Afterimage Burn-in Prevention

Understanding Afterimage Burn-in

Explains what afterimage burn-in is and its causes.

Prevention Practices

Recommends practices like turning off or using screen savers to prevent burn-in.

License Information

Dolby and HDMI Licensing

States licenses for Dolby Laboratories and HDMI.

Open Source License Notice

Provides information on available open source licenses.

Glossary of Terms

Display and Connectivity Terminology

Defines terms related to display resolution, scanning, and connectivity interfaces.

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