Samsung ProXpress M387 Series - IMG. Not Compatible; Imaging Unit Is Not Compatible. Check Guide; Replace Pickup Roller; Replace with New Tray 1 Pickup Roller

4.AlignmentandTroubleshooting
►ErrorCode
C3-1510
►Errormessage
IMG.Notcompatible/Imagingunitisnotcompatible.Checkguide
►Symptom
Imagingunitisnotcompatible.
►Troubleshootingmethod
NOTE
ThiserrorisforM3320/3820/4020.
1)Openthefrontcover.
2)Removethetonercartridgeandimagingunit.
3)IftheimagingunitisnotaSamsunggenuineimagingunit,replacewithnewone.
►ErrorCode
C9-1112
►Errormessage
Replacepickuproller/Replacewithnewtray1pickuproller
►Symptom
Tray1pickuprolleriswornout.
►Troubleshootingmethod
1)Removethetray1cassette.
2)Removetheduplexunit.
3)Pullthesmalltapdown,thenreleasethepickuproller(JC73-00340A).
(Referto3.3.17
)
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