Samsung ProXpress SL-M4030ND - Call for Service if the Problem Persists

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4.Troubleshooting

►ErrorCode

M1-4111

►Errormessage

Error:#M1-4111/TrayFailure:#M1-4111.Pulltray1outandinsertit.Callforserviceiftheproblempersists

►Symptom

Themachinecannotpickupthepaperfromthetray.

►Troubleshootingmethod

1)Checkifthepickup/forward/separationrollersarecontaminatedorwornout.Ifnecessary,replacethedefective

roller.

2)Removethesidecover.

3)Checktheconnectionbetweenthepickupmotorandthemainboard.Reconnectthemotorharness.

4)Ifthepickupmotorisdefective,replacethepickupmotororpickupdriveunit.

5)Checktheconnectionbetweenthepickupsensorandthemainboard.Reconnectthesensorharness.

6)Ifthepickupsensorisdefective,replaceit.

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