What to do if I forgot my Samsung DVR password?
- TTaylor SmithAug 23, 2025
Contact the DVR administrator for help.
What to do if I forgot my Samsung DVR password?
Contact the DVR administrator for help.
Why can't I move the cursor to the Start button on my Samsung SRD-1610D calendar search?
If the cursor will not move to the Start button when you start the calendar search on your Samsung DVR, check if the channel and the date that you want to play are marked with the V symbol. Both channel and date should be checked before you can start playing with the Start button.
Why won't my Samsung SRD-1610D start recording when I press the REC button?
If the REC indicator does not flash, nor does the player start recording when you press the [REC] button on the front panel of your Samsung DVR, check if there is a free space on the HDD for the recording and if the record mode is set to ON in the record mode setting.
How to fix Samsung SRD-1610D not recognizing external SATA HDD?
See the compatibility list of external storage devices to check if the connected device is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
How to fix Samsung SRD-1610D DVR not recognizing additional HDD?
See the compatibility list to check if the additional HDD is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
What to do if my Samsung SRD-1610D system does not turn on?
If your Samsung DVR system does not turn on, check if the power supply system is properly connected. Also, check the system for the input voltage from the power source. If the problem persists even after you have taken the above actions, check the power supplier and replace it with a new one if necessary.
Why does my Samsung DVR display a black screen on some channels?
If some channels on your Samsung DVR display a black screen even if they receive video sources, first check if the camera connected to the system properly displays the image and if the camera is properly supplied with power. Sometimes, this problem may occur on a channel with weak video signal from a video distributor that is connected to multiple systems. In this case, input the video source of the camera directly into the DVR.
What to do if my Samsung SRD-1610D does not recognize all installed disks?
If your Samsung DVR does not recognize all the installed disks, it may simply need more time to recognize multiple external HDDs, so try again in a moment. If the problem persists, it may occur due to a mechanical error of the HDD installed, so try again with a different HDD.
What to do if my Samsung SRD-1610D DVR displays 'NO HDD' icon?
If your Samsung DVR displays the “NO HDD” icon and an error message, check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
Product color | Black |
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Channels quantity | 16 channels |
Video compression formats | AVI, H.264 |
Operating system installed | Embedded LINUX |
Analog signal format system | NTSC, PAL |
Display frame rate | 480 fps |
Display resolution | 704 x 576 pixels |
BNC input ports | 1 |
eSATA ports quantity | 2 |
USB 2.0 ports quantity | 3 |
Ethernet interface type | Gigabit Ethernet |
Supported network protocols | TCP/IP, DHCP, PPPoE, SMTP, NTP, HTTP, DDNS, RTP, RTSP |
HDD interface | eSATA |
Optical drive type | DVD-RW |
Operating temperature (T-T) | 0 - 40 °C |
Operating relative humidity (H-H) | 20 - 80 % |
Power requirements | 100 - 240V AC ±10%, 50/60Hz |
Power consumption (typical) | 60 W |
Weight | 7500 g |
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Dimensions (WxDxH) | 440 x 426.8 x 88 mm |
Crucial safety guidelines for operating the product.
Important notices and preparation steps before using the DVR.
Key warnings, battery specs, shutdown procedures, temperature limits, and security.
Requirements for installation environment and rack mounting.
Steps and considerations for adding or installing HDDs.
Detailed list of the SRD DVR's key capabilities and technologies.
List of items included in the product package.
Identification and layout of front panel buttons and indicators.
Explanation of LED indicators, camera control buttons, and navigation.
Functions of MODE, AUDIO, ALARM, MENU, Jog Shuttle, and Power buttons.
Diagram and labels for all rear panel input/output ports.
Detailed explanation of each port and its function on the rear panel.
Explanation of buttons and their functions on the DVR remote control.
Functions of remote control buttons and procedure for matching remote control and DVR IDs.
Recommendations for installing the DVR, including temperature and airflow, and rack mounting.
Steps for rack installation and detailed guide/cautions for HDD addition.
Step-by-step guide for installing additional HDDs in specific DVR models.
Installation steps for additional HDDs in different DVR models, including cable connections.
Final checks and cover reassembly after HDD installation.
Guide for connecting video, audio, monitors, and USB devices.
Details on connecting external SATA HDDs and their limitations.
How to connect and configure a POS device using the RS-232C port.
Description of alarm input and output ports for different models.
Guide for connecting RS-485 devices, including PTZ cameras.
Setting up network connection using Ethernet and configuring with a router.
Diagram illustrating network connection using an ADSL modem.
Steps to power on, initialize, and safely shut down the DVR.
How to log in and lock DVR buttons for security.
Explanation of status icons displayed on the live DVR screen.
Understanding errors, accessing menus via right-click, and split menu options.
Menu options available when viewing a single channel.
Accessing and using the launcher menu for quick access to functions.
How to change between different screen layouts and manage channel display.
Configuring automatic channel switching for live viewing.
Manually switching screens and rearranging displayed channels.
Transitioning from split screen to a single channel view.
Using digital zoom, managing audio, and freezing the live video feed.
Configuring output modes and channels for the Spot Out port.
Setting up how events are displayed and their duration.
Configuring core system settings like date, time, and language preferences.
Marking specific dates as holidays for recording or alarm schedules.
Setting user permissions, managing administrator access, and using the virtual keyboard.
Creating user groups, assigning permissions, and defining group authority.
Limiting user access and allowing users to change their own passwords.
Adding/removing users and configuring restricted access and network access.
Checking system information and managing software updates.
Procedures for updating the DVR's firmware.
Managing settings and browsing system event logs.
Viewing logs for events and backup operations.
Configuring camera settings like video, audio, channel name, and dwell time.
Configuring PTZ camera settings, including ID and protocols.
Checking connected storage devices and their status.
Formatting storage devices and configuring HDD alarm settings.
Setting up RS-485 remote devices and POS devices.
Configuring POS device communication, channel synchronization, and presets.
Configuring monitor output settings and OSD information display.
Configuring Spot Out output modes and switching between live/play modes.
Scheduling recordings by date and time for specific channels.
Configuring pre- and post-event recording times.
Setting resolution, frame rate, and quality for recordings.
Configuring event recording properties and record options like disk end mode.
Configuring sensor operation and motion detection modes, sensitivity, and alarms.
Defining specific areas for motion detection.
Configuring alarms for video loss and scheduling alarms based on time.
Backing up DVR data to connected storage devices.
Setting up the network environment and connection type/bandwidth.
Configuring network protocol types, ports, and multicast settings.
Configuring network connection types: Static IP, Dynamic IP, and ADSL.
Configuring DVR network settings and router port forwarding.
Setting up DDNS and adjusting live data transfer quality.
Configuring SMTP server settings for email notifications.
Setting event intervals, types, and managing email recipient groups.
Managing email recipients and configuring SNMP protocol settings.
Initial steps to activate and control PTZ cameras.
Detailed functions for controlling PTZ cameras (PAN, TILT, ZOOM).
Saving PTZ presets and configuring camera-specific settings.
Accessing the search menu and initiating data searches.
Searching recorded video data by specific date and time.
Searching for recorded events and playing them back.
Searching for backed-up data from connected devices.
Searching for POS data and motion detection events.
Playing back recorded video data from HDD or backup.
Detailed explanation of playback controls like play, pause, skip, and speed.
Introduction to Web Viewer and its minimum hardware/OS requirements.
Steps to connect to the DVR using a web browser.
Interface and features of the Live Viewer for real-time monitoring.
Understanding OSD info and changing viewing split-screen modes.
Displaying DVR status, configuring OSD, and changing live screen modes.
Capturing and saving live video streams or images to a PC.
Saving live video and controlling PTZ camera functions.
Accessing and using the PTZ camera's specific menu options.
Interface and functions for searching recorded video remotely.
Selecting split modes for search and viewing connected DVR status/OSD options.
Capturing and saving search results or live screens to a PC.
Using calendar and timeline interfaces to find recorded video data.
Using playback controls for recorded video, including speed and navigation.
Configuring DVR settings remotely, including system parameters like date/time.
Setting holidays and managing user access/permissions for the DVR.
Configuring user permissions and checking system info/software updates.
Checking and configuring connected devices like cameras.
Configuring PTZ cameras, storage devices, and HDD alarms.
Setting up remote devices and POS devices connected to the DVR.
Configuring monitor output settings and display options.
Configuring Spot Out output modes and switching between live/play modes.
Configuring event recording times and quality/resolution.
Setting disk end mode (overwrite/stop) and beep options.
Configuring sensor, motion, and video loss detection events.
Configuring sensor operation and motion detection modes, sensitivity, and alarms.
Defining specific areas for motion detection.
Configuring alarms for video loss and scheduling alarms based on time.
Configuring network connection routes, IP addresses, and protocols.
Setting up DDNS, live transfer quality, and SMTP server for emails.
Setting email events, managing recipients, and configuring SNMP.
Information about the mobile viewer software for remote DVR access and its features.
Playing back SEC files and explanation of backup viewer controls.
Minimum PC specifications for optimal backup viewer performance.
Explanation of controls and features within the backup viewer interface.
Technical specifications for SRD-830/830D/830DC/1610/1610D/1610DC/1630/1630D/1630DC.
Technical specifications for SRD-850/850D/850DC/870/870D/870DC/1650/1650D/1650DC/1670/1670D/1670DC.
Details on network transmission, bandwidth, storage devices, and ports.
Specifications for security, smartphone interface, monitor outputs, and audio.
Specifications for alarms, connections, electrical, environmental, and mechanical aspects.
Physical dimensions and port layout of the SRD-1670D model.
Factory default settings for system, permissions, and basic device configurations.
Factory default settings for device configurations and recording schedules.
Factory default settings for event detection, alarms, and network configurations.
Solutions for problems like disk recognition, date/time reset, and network configuration.
Addressing problems with recording not working or poor image quality.
Copyright information for various open source components used in the product.
Copyright notices for Networks Associates, Cambridge Broadband, Sun Microsystems, and Sparta.
Copyright notices for Cisco/BUPTNIC, ScienceLogic, Fabasoft, and Apple Inc.
Full text of the GNU General Public License version 2.
GPL warranty disclaimers, terms, and guidance for applying the license.
Introduction, definitions, and basic permissions under the GNU GPL.
Conditions for distributing modified source code and non-source forms.
License termination conditions and patent licensing under the GPL.
Full text of the GNU Lesser General Public License version 2.1.
Liability limitations and interpretations of LGPL sections.
Guidance for applying LGPL terms to new library projects.
License terms for the OpenSSL toolkit.
License terms for the original SSLeay library.
Guidelines for environmentally sound disposal of the product and batteries.
Contact details for Samsung Techwin offices worldwide.