Why does my Samsung SRD-870DC say 'Need to reset date/time'?
If your Samsung DVR displays a message saying “Need to reset date/time,” it means there's an issue with the internal clock's time setting or the clock itself. In this case, it is recommended to contact the retailer or a service center for further assistance.
Why is my Samsung DVR recording not working?
If your Samsung DVR is not recording, first, make sure you see an image on the screen. If you do, check your recording settings. To manually record, press the [REC] button on the front panel of the DVR or on the remote control. To schedule recording, specify a desired time in Menu – Record - Recording Schedule. There are different recording options: Continuous (recording proceeds in any conditions at the specified time), Event (recording performs only if the event is of alarm, motion detection and video loss), Continuous / Event (if there is no event found, continuous recording will perform. If an event occurs, event recording will perform).
How to fix a Samsung SRD-870DC DVR that does not turn on?
If your Samsung DVR does not turn on and the indicator on the front panel remains off, check whether the power supply system is properly connected. Also, verify the system's input voltage from the power source. If the problem continues, it might be necessary to inspect the power supplier and replace it if needed.
What to do if the alarm button doesn't work on my Samsung DVR?
If the alarm on your Samsung DVR sounds and pressing the [ALARM] button on the front panel doesn't stop it, try the following steps using the [MENU] button: 1) To release the event monitoring mode: go to Monitoring Mode and set the duration of the event monitoring to Off. 2) To release the alarm sound: go to Event Record Mode - Alarm (Motion Detection/Video Loss) and deactivate the alarm sound. 3) To release the event: go to Event Record Mode - Alarm (Motion Detection/ Video Loss) and set the mode to Off.
What does 'NO HDD' mean on my Samsung SRD-870DC?
If your Samsung DVR displays the “NO HDD” icon and an error message, first check the HDD connection. If the problem persists, it is recommended to contact a service center to have the HDD checked.
Why doesn't my Samsung SRD-870DC recognize all external HDDs?
If you've found that your Samsung DVR doesn't recognize as many disks as installed when you have connected multiple external HDDs, keep in mind that it takes time for the DVR to recognize multiple external HDDs. It may also occur due to a mechanical error of the HDD installed, so try again with a different HDD.
Why are some channels showing a black screen on my Samsung SRD-870DC DVR?
If some channels on your Samsung DVR only display a black screen, even when they should be receiving video, first check if the camera connected to the system properly displays the image, and ensure the camera is properly supplied with power. Sometimes, this problem may occur on a channel with a weak video signal from a video distributor connected to multiple systems; in this case, input the video source of the camera directly into the DVR.
Why can't I play backup data from my Samsung DVR?
If you're having trouble playing backup data from your Samsung DVR on your PC or the DVR itself, remember that you have choices about the player either: PC or DVR, when you are backing up data. If using a PC, the backup file format should be AVI or SEC. If using the DVR, formatting backup files should be done by the DVR.
How to improve the recording quality on my Samsung DVR?
If the image quality of the recording data on your Samsung DVR isn't satisfactory, try increasing the resolution and quality level in Menu – Record – Quality / Resolution. Select a bigger size when specifying the recording size (4CIF>2CIF>CIF). Specify a bigger level for the recording quality. Keep in mind that increasing resolution and recording quality will increase the data size, filling the HDD faster and overwriting existing data sooner.
What to do if the REC button doesn't work on my Samsung SRD-870DC DVR?
If you press the [REC] button on the front panel of your Samsung DVR and the REC indicator doesn't flash, and the player doesn't start recording, check if there is free space on the HDD. Also, verify that the record mode is set to ON in the record mode setting.
General| Video Input Channels | 8 |
|---|---|
| Compression Format | H.264 |
| Power Supply | 12V DC |
| Hard Drive Bays | 1 |
| USB Ports | 2 |
| Remote Viewing | Yes |
| Motion Detection | Yes |
| Video Output | HDMI, VGA |
| Network Interface | 1x RJ-45 (10/100Mbps) |
| Audio Inputs/Outputs | 1x Audio Input, 1x Audio Output |
| Operating Temperature | 14°F to 131°F (-10°C to 55°C) |
| Recording Rate | Up to 240fps |
Essential safety guidelines for using the DVR unit.
Guidelines for selecting a suitable environment for DVR installation.
Procedure and precautions for installing additional Hard Disk Drives.
Instructions for setting up network connections via Ethernet.
Managing different live display layouts and switching between views.
Configuring system properties, date, time, language, and permissions.
Configuring settings for connected devices like cameras and storage.
Configuring recording schedules, quality, and options.
Configuring event detection settings like sensor, motion, and video loss.
Setting up network connections, protocols, and services.
Managing and controlling PTZ cameras connected to the DVR.
General access to search menus including Time Search.
Searching recorded events and backup data.
Searching POS data and motion detection events.
Playing back stored video data and using playback controls.
Steps to connect to the DVR using the Web Viewer.
Navigating and using the Live Viewer interface.
Common issues and their corresponding solutions for the DVR.
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