Samsung WF45R6100AP/US - Before You Start; Initial Settings and Sorting Laundry

Troubleshooting _ 23
4. TROUBLESHOOTING
4-1. ERROR MODES
► This is a washer integrated error mode. For detailed information, refer to the general repair scripts.
Error Type For USA Causes Remarks
Water Level
Sensor
1C
- Thepartofthehosewherethewaterlevelsensorislocatedis
damaged(punctured).
- Thehoseiscloggedwithforeignmaterial.
- Thehoseisfolded.
- Toomuchlubricanthasbeenappliedtotheinsertionpartofthe
airhose.
- Hoseengagementerror.(disengaged)
- Partfault.(Faultyinternalsoldering)
- Thewaterlevelsensorterminalisdisengaged.
- MainPBAfault.
Motor Driving
Error and Hall
Sensor Error
3C
- ThePBAconnectorterminalisnotconnected.
- Themotorspinnetisnotengaged.
- Themotor’sinternalcoilisdamaged.(short-circuitedorcut)
- Thehallsensorterminalisnotconnected.
- Foreignmaterial(ascrew)hasenteredthemotor.
- Motoroverloadedduetotoomuchlaundry.(Non-sensing)
- Themotorhallsensorterminalisnotconnected.
- PBAfault.
- ThemotordrivingerrorfromthePBAisweak.
Unstablerelayoperation,etc.
- Thisoccursduetoerroneousoperatingsignalsfromthemotor
hallsensor.
- TheIPMterminalofthemainPBAisnotconnected.
- TheDDmotorcoverisoutofplace.
- ThePCBhousingterminalisnotconnected.
- PBAfault.
- DDmotorfault.
Thiserroroccurs
becauseofrestrained
revolutions.

Thiserroroccurswhen
aninterferenceis
generatedduetotoo
muchlaundry,etc.
Water Supply
Error
4C
- Foreignmaterialisenteringthewatersupplyvalve.
- Thewatersupplyvalveterminalisnotconnected.
(Wiredisconnected)
- Thewarmwaterandrinseconnectorsarewronglyconnected
toeachother.
- ThisoccursifthePCBterminalfromthedrainhosetothe
detergentdrawerisnotconnected.Checkwhetherthe
transparenthoseisfoldedortorn.
4C2
- Thecoldandwarmwatersupplyhosesarewronglyengaged
intoeachother.
- Thewatertemperatureissensedashigherthan50˚Cinthe
WoolorLingeriecourses.
Drain Error 5C
- Thepumpmotorimpellerisdamagedinternally.
- Thewrongvoltageissuppliedtotheparts.
- Partfault.
- Thisoccursduetofreezinginthewinterseason.
- Thedrainhoseisclogged.(Injectionerror,foreignmaterial)
- Cloggedwithforeignmaterial.
- Thewaterpumpterminalisnotconnected:rubberband,bills,
cotton,hairpins,coinshavecollectedinsidethedrainpump
ASSY.
Power Error 9C1,9C2
- Checktheconsumer’spowerconditions.
: Makesuretochecktheoperatingvoltage.Connectatester
totheinternalpowerterminalsduringtheBoiloperations
andobservethewashingmachine’soperationcarefully.
: Checkthevoltages.
(Anerroroccurswhenunderorovervoltageissupplied.)
: Checkwhetheraplugreceptacleisused.
Whentheconnectingwireis1m,amomentarylowvoltage
maydropupto10V
- MainPBAfault(sometimes)