Samsung WW9*K5 series - Page 54

Troubleshooting
Troubleshooting
English54
Code Action
UC
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
HC
High temperature heating check.
• If the information code remains, contact a customer service
centre.
1C
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
DDC, ddC
This message appears when you open the Add Door without
pressing Start/Pause. If this happens, do one of the following:
• Press the Add Door to close properly. Then, press Start/Pause
and try again.
• To add laundry, open the Add Door and input laundry. Close
the Add Door properly. Then, press Start/Pause to resume
operation.
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
AC6
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically
returns to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
WW5500K_EN_151229.indd 54 2015-12-29  6:00:51