Samsung Xpress SL-M2022W - Page 85

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SAMSUNG XPRESS SL-M2022 | User Guide
Condition
Suggested Solutions
 If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping
seams on the reverse side. Printing on seams can cause problems.
Or select Thick Envelope from the Printing Preferences window (see Opening printing preferences).
 If background scatter covers the entire surface area of a printed page, adjust the print resolution through your
software application or in Printing Preferences (see Opening printing preferences). Ensure the correct paper
type is selected. For example: If Thicker Paper is selected, but Plain actually used, an overcharging can occur
causing this copy quality problem.
 If you are using a new toner cartridge, redistribute the toner first (see Redistributing toner).
Toner particles are around bold characters or pictures
The toner might not adhere properly to this type of paper.
 Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type
to Recycled (see Opening printing preferences).
 Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain actually used, an
overcharging can occur causing this copy quality problem.
Misformed characters
 If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different
paper.
Page skew
 Ensure that the paper is loaded properly.
 Check the paper type and quality.
 Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave
 Ensure that the paper is loaded properly.
 Check the paper type and quality. Both high temperature and humidity can cause paper curl.
 Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Wrinkles or creases
 Ensure that the paper is loaded properly.