10 
Tips & Troubleshooting   
30
This chapter helps you get the most from your SanDisk 
Sansa
®
 View player with tips and troubleshooting. 
Tips & Troubleshooting 
How do I drag music files to my Sansa View player? 
As long as the files are WMA or MP3, they can be dragged into the Music folder.  
Which bit rate will the Sansa View player support? 
The Sansa View player will support 64-320Kbps for MP3 and 32-192Kbps for WMA. 
How do I format my Sansa View player? 
You can format your Sansa player directly through System Settings. 
Why should I update the firmware? 
You should always update the player to the latest firmware to ensure that it functions 
correctly and has all the latest features. 
How do I transfer videos and photos to my Sansa View player? 
You need to install the Sansa Media Converter software (available for download at 
www.sandisk.com/support/sansa
).  This software will convert your video and photo files 
then transfer them to the player.  Refer to the Sansa Media Converter software for details 
on file formats supported.  
What music file formats does the Sansa View support? 
The Sansa View player supports MP3, WAV, WMA, secure WMA, and Audible formats.