SANTOS: Operating and servicing manual
98 118 EN 3.5 - 07 2013 13 / 21 www.santos.fr
TROUBLE-SHOOTING
Identify the exact cause for stopping of the machine.
In all cases, if the problem persists, switch off the machine (disconnect the
power cord (10)) and call a technician from the maintenance department or
contact an approved SANTOS retailer.
The machine does not start
• Check: the mains power supply and the state of the power cord (10).
• Within the machine, check the state of the electric wires and connections (at the
grommet (12), at the On/Off switch (13)) (fig. F).
• Check the electrical components and replace them one at a time (switch, capacitor,
protective cover, starting relay, motor).
The machine stops at an overload
A foreign body in the bowl (3) or intense operation can result in an overload of the motor.
Under these conditions, the over-current protection system (13) can go into action and
stop the operation of the machine.
• See the "motor overload safety" part.
The motor makes noise
Check the tightening of the reduction gear (6). If the reduction gear is not correctly
tightened, this results in premature wear of the reduction gear wheel and worm screw.
Note: Always replace the gear wheel and worm screw at the same time.
• Tighten the 2 reduction gear securing screws (4).
The bowl does not rotate
The bowl is not driven by the motor. It rotates under the dough mixing action. When mixing
begins, it is necessary to help the bowl to turn manually. As soon as all the flour is "wet",
the system operates alone and it is then necessary to brake the bowl to ensure correct
mixing.
The bowl rotates too fast
To ensure correct mixing, it is necessary to brake the bowl.
• Turn the butterfly screw (5) located on the side of the bowl to lock it. And/or slow
the rotation of the bowl by holding it with both hands.
The machine stops while mixing
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