SATO CT400 - What Could the Problem be; How Do I Get Rid of Ribbon Wrinkles; The Printout Quality Is Poor or the Barcodes Are Not Readable What Could the Problem be

CT400/410 FAQs
SATO EUROPE 5
TOC
The printout quality is poor or the barcodes are not readable.
What could the problem be?
• The darkness levels may be too dark or too light. Using the soft-
ware, adjust the print darkness or print speed.
• The print head or platen roller may not be clean. If necessary
clean the printer using the SATO cleaning kit.
• The label may be moving slightly when passing under the print
head. Ensure that the media is installed properly and that the
label roll is positioned securely.
• Try different print media. Old or inferior quality material will
degrade the print quality.
• Check for wrinkles on the carbon ribbon
• Unreadable barcodes can also occur if the barcode size is too
big or too small. Confirm that they are within specifications.
• Confirm that the barcode scanner is set up to read the barcode
type printed.
• Make sure you are printing a standard barcode symbology and
that the characters you are trying to encode are legitimate.
How do I get rid of ribbon wrinkles?
Raise the print head and confirm that the ribbon cores are correctly
positioned on the spindles. Turn the ribbon take-up knob clockwise,
confirming the ribbon runs smoothly. If the ribbon binds, remove the
ribbon cores and examine the spools, spool springs and gears for
damage.