SATO CL612e User Manual (English)

Other manuals for SATO CL612e

Quick Guide10 pages

Programming Reference290 pages

User Manual29 pages

Adjustment15 pages

Manual List3 pages

Service Manual245 pages

Questions and Answers:

J
jessicabraunAug 7, 2025
What to do if SATO CL612e Printer beeps with FRAMING ERROR message?
- S
  scottbishopAug 7, 2025
  If your SATO Printer is beeping and displaying a FRAMING ERROR message when data is sent, it means there's a mismatch in the RS232 data format settings. Here’s what you should do: 1. Check that the DSW1 configuration settings for the RS232 data format match those of your host system. 2. Verify that the baud rate selected by DSW1-5 and DSW1-6 matches the host's baud rate. If they don't, adjust either the printer or the host settings to ensure they match.
A
Anthony RitterAug 17, 2025
How to fix SATO CL612e Printer that won’t go On-Line?
- A
  Anna GilesAug 17, 2025
  If your SATO Printer won’t go On-Line, there are a couple of things you should check: * First, ensure that the power cable is properly connected and the AC Fuse is in good condition. * Second, verify that the Head Latch is completely closed.
A
austinpowersAug 27, 2025
Why does my SATO CL612e beep and refuse to print?
- E
  erinhickmanAug 27, 2025
  If your SATO Printer beeps and refuses to print, it's often due to an incorrect data stream. To troubleshoot, put the printer in Hex Dump mode and print the data being sent to it. Then, carefully check the incoming data stream for any incorrect command usage.

SATO CL612e Specifications

General

Print Technology	Thermal Transfer / Direct Thermal
Print Resolution	203 dpi
Processor	32-bit RISC
Media Type	Labels, Tags, Receipts
Ribbon Width	110 mm
Ribbon Length	300 m
Memory	8 MB SDRAM
Interfaces	Ethernet
Supported Barcode Types	PDF417, Data Matrix, QR Code, MaxiCode, Aztec
Power Requirements	AC100-240V ±10%, 50/60 Hz
Operating Temperature	5°C to 40°C
Storage Temperature	-20°C to 60°C
Operating Humidity	20% to 85% RH
Storage Humidity	10% to 90% RH

Summary

General Safety Warnings

Printer Specifications

Introduction to the Printer

Installation Considerations

Factors affecting printer operation and optimal placement.

Ribbon Usage Guidelines

Guidelines for using SATO thermal transfer ribbons.

Printer Dimensions and Footprint

Physical dimensions and footprint of the printer.

Operator Panel Overview

Description of the printer's LCD, LEDs, buttons, and potentiometers.

Rear Panel Connectivity

Details of the printer's rear panel components and connections.

Switches and Sensors Explained

Explanation of the printer's switches and sensor units.

Computer Connection Options

Various methods for connecting the printer to a computer.

Printer Configuration Settings

Standard Parallel Interface Connection

Instructions for connecting via a standard parallel interface.

RS-232C Serial Interface Connection

Information on connecting via the RS-232C serial interface.

USB Interface Connection

Details for connecting the printer via USB.

LAN Network Connection

Instructions for network connection via LAN.

DIP Switch Settings Overview

Explanation of DIP switch functions for printer settings.

RS232 Communication Settings

Setting RS232 communication parameters using DIP switches.

Print Mode Selection

Selecting between thermal transfer and direct thermal printing.

Sensor Type Configuration

Configuring the type of label sensor to be used.

Head Check Functionality

Enabling or disabling the print head check function.

Hex Dump Mode Setting

Enabling or disabling the Hex Dump mode for data analysis.

Receive Buffer Mode Selection

Configuring the operating mode of the printer's receive buffer.

Firmware Download Mode

Enabling or disabling firmware download mode.

Protocol Control Code Selection

Selecting command codes for protocol control.

Compatibility Mode Settings

Setting software command compatibility with older models.

Printer Operating Mode Selection

Selecting the printer's operating mode (batch, tear-off, etc.).

Label Sensor Enable/Disable

Enabling or disabling the label sensor.

Back Feed Function Configuration

Configuring the back-feed function for label positioning.

Print Start Signal Configuration

Selecting the print start signal for external accessories.

External Signal Type Selection

Selecting polarity and type for external synchronization signals.

External Repeat Print Signal

Enabling or disabling repeat print function via external signal.

External Connector PIN Assignments

Detailed pin assignment descriptions for the external connector.

Default Printer Settings

Default switch and software settings for the printer.

Manual Printer Adjustments

How to manually adjust printer settings using the control panel.

Media Loading Procedures

Normal Operation Mode

Display and status information in normal printer operation mode.

Entering User Adjustment Mode

Entering and navigating the user mode for adjustments.

Adjusting Print Darkness

Adjusting the print darkness or heat range.

Adjusting Print Speed

Adjusting the printer's print speed.

Pitch Offset and Direction Adjustment

Adjusting label pitch and print position offset.

Canceling a Print Job

How to cancel a pending print job.

Accessing Advanced Settings

Reference to advanced settings found in Appendix A.

Loading Labels or Tags

Step-by-step guide for loading labels and tags.

Inserting Carbon Ribbon

Step-by-step guide for inserting the carbon ribbon.

Printer Troubleshooting Guide

Troubleshooting Tables Overview

Overview of common symptoms and troubleshooting approaches.

Print Quality Problem Solutions

Table detailing print quality issues, causes, and solutions.

Cleaning and Maintenance

Introduction to Cleaning

Introduction to cleaning procedures and proper handling.

Cleaning Print Head, Platen, and Rollers

Instructions for cleaning the print head, platen, and rollers.

Cleaning the Label Sensor Unit

Steps for cleaning the label sensor unit.

Advanced Settings and Modes

User Test Print Function

Initiating test prints for printer verification.

Download Mode Operations

Procedure for downloading firmware or settings.

User Download Mode

Mode for user-initiated downloads and data transfer.

Hex Dump Mode Usage

Enabling and using the Hex Dump mode for data analysis.

Label Out Sensor Configuration

Configuring the label out sensor for specific label types.

Declaration of Conformity

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