15
5. TROUBLESHOOTING
WARNING
Only qualified technicians are authorized to perform
repairs and maintenance. DO NOT manipulate, modify or
remove any safety feature of the lift. If any issues persist,
please contact your authorized Savaria Dealer
Potential Problem Possible Solution
Platform travels up but not
down
Check the underpan sensor. Pull down on the
underpan to ensure the pan is not stuck in the
activated position.
Platform travels down but not
up
Verify the charge and fluid level of the battery
(battery operation only).
Platform does not move in
either direction
Check that the key is ON (if applicable).
Check that the doors are closed.
Check to see if the Emergency Stop button is
pushed in; it should be pulled out for normal
operation.
If the platform is at the top landing, check the
underpan sensor as described above.
Check the power supply (breaker, cord, etc.).
Part No. 000609, 30-m01-2024 Multilift Owner’s Manual
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