● Contact representatives directly
● Manage customer accounts (follow the Professional Services Scheduling video)
Distributors can use the Portal to:
● Manage account information and view contacts
● Register deals, update existing registrations, and work assigned leads
● View all deal registrations by their value added resellers (VARs)
● Access training materials, forums, and question boards
● Access the Knowledge database for documentation, guides, application notes, frequently asked questions
(FAQs), and best practices
● Contact representatives directly
Partners and distributors automatically receive access to the partner Portal when they sign Scale Computing’s
partner agreement. After the agreement is signed, the partner account is activated and the partner receives an email
from myscale@scalecomputing.com containing login information. After that time, additional partner contacts
associated with the partner that signed the agreement can register for a new login from the proper Portal page linked
here.
Login or Register for a Portal Account
Register for a Portal account to gain access to all of your account benefits.
A short video regarding this topic can be found here.
1. Open a web browser and navigate to www.scalecomputing.com.
2. Click Login in the upper right hand corner.
3. If you are a customer, click the Customer Portal link. If you are a partner or distributor, click the Partner Portal
link.
4. The Login screen shown below appears. The login screen appears the same for both the customer Portal
and partner Portal, so please be sure you are at the proper login page by verifying the URL.
5. If you have login credentials, type your username and password in the appropriate fields to access the Portal.
6. If you are an additional partner, distributor, or customer registering after initial access was granted to the
account contacts, click New User? underneath the Username and Password fields. The New User
Registration screen will appear as shown below.
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Scale Computing 2019 Version 3.0: 02/2019 | 14
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