Abrasions or scratches should not be made on the surfaces, as corrosion may result.
Transport 10.3
Avoid impacts during transportation and do not drop the unit as damage will result.
Always remove the rotor and pack the inside of the chamber with protective packaging
before transporting the instrument. This prevents damage and minimizes any impact to the
shaft.
Return 10.4
Before returning the unit and/or associated accessories, for any reason, prior permission
must be obtained from LaboGene, Inc.
All parts MUS Return Merchandise Authorization (RMA) number
In order to protect our personnel, Certificate of Decontamination needs to be filled out
completely to ensure that all parts are free from pathogens, chemical hazards, and/or
radioactivity. Sterilization and decontamination MUST be done prior to returning the
parts.