Why can't I change Programming Code on my Schlage lock?
If you are unable to change the Programming Code on your Schlage lock, ensure that '3' was pressed after entering Programming Mode. Also, the second Programming Code entered must match the first. Finally, the first 4-6 digits of the new Programming Code cannot match an existing User Code.
How to find forgotten Programming Code for Schlage Touchscreen Deadbolt with Alarm Locks?
If you've forgotten your Programming Code for Schlage Locks, check the back of the guide or the back of the Alarm Assembly for the default Programming Code. If necessary, restore the lock to factory settings.
Why can't I add a new User Code to my Schlage lock?
If you're unable to add a new User Code to your Schlage lock, it could be due to several reasons. Ensure that '1' was pressed after entering Programming Mode. It's also possible that the lock already has 30 User Codes; delete one before adding a new one. Also, ensure that the second User Code entry matches the first. Finally, the new User Code cannot match the first 4-6 digits of the existing Programming Code.
Why User Code does not unlock Schlage lock?
If the User Code you entered does not unlock the Schlage lock, the User Code entered is not a valid User Code.
What to do if User Code cannot be entered after Outside Schlage button is pressed on Schlage Locks?
If the Outside Schlage button is pressed and you can't enter the User Code, Vacation Mode may be enabled. Disable Vacation Mode to resolve this issue. Alternatively, too many incorrect User Codes may have been entered. Wait 30 seconds and try again.
Why is there a delay before unlock and the yellow dot is flashing on my Schlage lock?
If, after entering a User Code to unlock the Schlage lock, the yellow dot flashes and there's a delay before it unlocks, the battery is likely low and needs to be replaced.
Why NEXIA services are not available for my Schlage lock?
If NEXIA services are not available for your Schlage lock, the lock may not have been properly enrolled into a bridge.
Why can't I delete all User Codes on my Schlage lock?
If you are unable to delete all User Codes on your Schlage lock, ensure that '6' was pressed after entering Programming Mode and that the 2nd Programming Code entered was valid.
Why can't I delete a User Code on my Schlage lock?
If you are unable to delete a User Code on your Schlage lock, it could be due to several reasons. Ensure that '2' was pressed after entering Programming Mode. Additionally, the first User Code entered must match a current User Code, and the second User Code entered must match the first.
Why deadbolt will not extend or retract as expected on Schlage Touchscreen Deadbolt with Alarm?
If you are experiencing issues with your Schlage lock's deadbolt not extending or retracting as expected, the suggested solution is to browse to answers.schlage.com for help with adjusting the bolt/frame alignment.
How to lock the deadbolt from the exterior of the door.
How to unlock the deadbolt from the exterior using a valid User Code.
How to lock the deadbolt from the interior using the thumbturn.
How to unlock the deadbolt from the interior using the thumbturn.
Adds one User Code. Codes can be 4-8 digits long. All codes must match length.
Removes one User Code at a time from the lock's memory.
Sets the 6-digit code used to access and modify lock programming.
Removes all programmed User Codes from the lock.
Sets User Code length (4-8 digits), which deletes all existing codes.
Automatically relocks the deadbolt 30 seconds after unlocking.
Instructions on how to turn the alarm system on or off using the Inside Schlage Button.
Details alarm modes (Activity, Tamper, Forced Entry), their triggers, indicator lights, and sounds.
How to lock the deadbolt from the exterior of the door.
How to unlock the deadbolt from the exterior using a valid User Code.
How to lock the deadbolt from the interior using the thumbturn.
How to unlock the deadbolt from the interior using the thumbturn.
Adds one User Code. Codes can be 4-8 digits long. All codes must match length.
Removes one User Code at a time from the lock's memory.
Sets the 6-digit code used to access and modify lock programming.
Removes all programmed User Codes from the lock.
Sets User Code length (4-8 digits), which deletes all existing codes.
Automatically relocks the deadbolt 30 seconds after unlocking.
Instructions on how to turn the alarm system on or off using the Inside Schlage Button.
Details alarm modes (Activity, Tamper, Forced Entry), their triggers, indicator lights, and sounds.
General| Alarm | Yes |
|---|---|
| Compatibility | Z-Wave (BE469NX CAM/CEN/ACC) |
| Battery Type | AA |
| Number of Batteries | 4 |
| Material | Metal |
| Key Override | Yes |
| Programmable Codes | Yes |
| Auto-Lock Feature | Yes |
| Weather Resistance | Yes |
| Finish | Aged Bronze, Bright Brass, Satin Nickel, Matte Black |
| Keypad | Touchscreen |
| User Codes | Up to 30 |
| Backup Power Option | 9V battery |
| Finish Options | Aged Bronze, Bright Brass, Satin Nickel |
| Installation | Standard door prep |
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