Schulthess washMaster module - 5.2 Plain text messages; 6 Operating data

washMaster Installation guide
539715.AB Page 18 / 21 07.2019
5.2 Plain text messages
Error type
Cause of error
Remedy
Balance too low
Please top up account
The account balance is too
small for the selected
programme.
Top up your account with a paying-in
slip or online
Card blocked
Please check the status of
your card and your account.
The card or account cannot be
accessed (possibly blocked by
the administrator).
Check the online account or the status
of the card
Invalid or unknown card
A wrong or unknown card is
used.
Use only the card shown above.
Machine was not configured
correctly
The machine is not compatible
with the card.
Use a different card or contact the card
issuer
Machine is reserved for
another user.
Please check calendar or
use other machine.
Machine is occupied by another
user.
Check calendar or use another
machine.
The machine is currently
blocked and cannot be used.
The machine is blocked, e.g. by
maintenance or unauthorized
payments.
If possible, use another machine.
Security or system error
The machine has an error.
Please contact the caretaker.
The current programme was
paid by Mobile payment.
The programme was
successfully paid for.
The machine starts automatically.
Programme price will be
settled at a later date.
The machine is offline and
cannot access the server.
If the machine is offline, the amount
cannot be debited. This will happen
later when the machine is back online.
Wrong laundry facility number
The laundry facility number of
the machine does not match
the card number.
Use another card or machine
6 Operating data
The version of the washMaster module is displayed in the operating data.