Part B. Troubleshoot Guide
.
1. Set-up failure
99% of the reason for the failure is due to
inputting a wrong WiFi PW at step:#15 .
Please reconnect your phone to the camera’s SSID
as step:#5 and try again.
- WiFi password and name can only support the
numbers, characters, symbols, etc. in the ASCII
code table. It only supports the characters and
symbols that can be typed on the English keyboard.
- 5GHz and WEP encryption is not supported.
- Your WiFi router must have internet service.
2. Camera is online only when the phone is in
the same network and offline when using
remotely.
.- Turn the camera OFF and ON so the camera can
reestablish the P2P connection.
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