Segway i2 SE - Service Manual

Other manuals for Segway i2 SE

Manual29 pages

User Manual148 pages

Questions and Answers

S
Shelly ThomasJul 26, 2025
Why won't my Segway i2 SE power on?
- S
  Stephanie KirbyJul 26, 2025
  If your Segway Scooter won't power on, ensure the batteries are charged. Also, make sure the InfoKey Controller is within 15 ft (5 m) of the scooter. Tap the Power/Standby button on the InfoKey Controller and check for the Link Signal icon. If there's no icon or the display is blank, remove and reseat the InfoKey Battery. If the display remains blank, replace the InfoKey Controller Battery. If a Warning icon appears, consult 'Startup Error Conditions'. As a last resort, remove and reattach both PT Batteries.
L
Lauren JohnsonJul 30, 2025
What to do if Segway i2 SE won't power down?
- T
  Theresa LeeJul 30, 2025
  If your Segway Scooter won't power down, check that the mats are not sticking to the powerbase. If a mat is sticking, lift it to release it. Press and hold the Power/Standby button on the InfoKey Controller for two seconds to confirm the problem is resolved. Also, check that your InfoKey Controller Battery is not fully depleted or damaged. If reseating the InfoKey Controller Battery doesn't work and you don't have a replacement, switch to Standby Mode. Leave the scooter in a secure location for 15 minutes to automatically power down. You may also need to install a new InfoKey Controller Battery. After the scooter powers down, reinstall the mat. Tap the Power/Standby button to power on, then press and hold to confirm the issue is resolved.
L
lgonzalesAug 4, 2025
How to fix a loose or wobbly tire/wheel assembly on Segway i2 SE?
- R
  rodrigueznicoleAug 4, 2025
  To fix a loose or wobbly tire/wheel assembly on your Segway Scooter, first ensure the scooter is unplugged and powered off. Remove the wheel cap by pressing down on the outside edge and lifting the opposite edge. Tighten the wheel nuts. If the tire/wheel assembly remains loose or wobbles, remove, clean, and reseat it to the flange.
B
Brittany BrownAug 7, 2025
Why does my Segway Scooter experience a safety shutdown at building entrances?
- T
  Todd GloverAug 7, 2025
  If your Segway Scooter experiences a safety shutdown at building entrances, step off at least 5 feet (1.5 m) away from theft detection systems and walk through the system in Standby Mode or with the PT powered off. Once you are at least 5 feet (1.5 m) away, return to Balance Mode and step on the PT.
M
Mrs. Tiffany WoodAug 12, 2025
What to do if my Segway Scooter pulls to one side when riding?
- D
  Daisy DavisAug 12, 2025
  If your Segway Scooter pulls to one side, check that both tires have equal inflation pressure, set to the recommended specifications. If the pressure is unequal, inflate the tires to the correct and equal pressure. Also, ensure your weight is evenly distributed on both feet.
K
karentuckerAug 16, 2025
What to do if my Segway Scooter tire is flat?
- K
  kevinmossAug 16, 2025
  If your Segway Scooter tire is flat or won't hold air, first check for any visible tire damage. If there's no damage, ensure the tire valve stem core is tight. Then, inflate the tire and check for leaks.
J
John HawkinsAug 20, 2025
What to do if my Segway i2 SE will not enter Balance Mode?
- B
  bryan64Aug 20, 2025
  If your Segway Scooter won't enter Balance Mode, first confirm that the power is on. Make sure the LeanSteer Frame/Handlebar Assembly is centered and the Powerbase is level. Ensure there is no weight on the mats. Check that the center Balance Indicator light is green and the other four are not illuminated. Tap the mat with your foot without stepping on it, then remove your foot; confirm all five Balance Indicator lights are pulsing green, and a smiling face appears on the InfoKey Controller display. If it still won't enter Balance Mode, identify the error icon on the InfoKey Controller and attempt to clear the fault.

Summary

General Safety Precautions

Safety Conventions

Defines safety messaging conventions used throughout the manual.

Important Safety Notices

General safety warnings and precautions for operating and servicing the PT.

Parts Diagram

LeanSteer

Handlebar

LeanSteer Frame

LeanSteer Stem

Mats

Batteries

Tire;Wheel Assembly

i2 SE Wheel Assembly

x2 SE Wheel Assembly

x2 SE Turf Wheel Assembly

i2 SE Tire Tube

Fenders

i2 SE Fender

x2 SE Fender

x2 SE Fender Frame

Powerbase Trim

Gearbox

Serviceable Powerbase

Establishing a Serviceable Powerbase

Console

Chassis Cover

CU Board

Balance Sensor Assembly

When to Replace

Motor

Powerbase Chassis

When to Replace

Conditions for replacing the powerbase chassis.

Post-Service Tests

Startup Test

Verifies proper power-on of the PT and InfoKey Controller.

Standard Check

Operational Test

Parts List

Customer Replaceable Kits

Fasteners

Tools and Equipment

Segway i2 SE Specifications

General

Max Speed	12.5 mph (20 km/h)
Range	Up to 24 miles (38 km)
Max Load	260 lbs (118 kg)
Battery	Lithium-ion
Charging Time	8-10 hours
Turning Radius	Zero
Wheel Size	19 inches (48.3 cm)
Weight	105 lbs (48 kg)