Seiko 440 - Frequently Asked Questions; Support and Ordering Information; Technical Support and Service; Ordering Labels and Parts

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Commonly Asked Questions
and Answers
Q Will my labels fade over time?
A Labelsaremadeofthermalpaper.Heatappliedtothepapercausesachemical
reactiontogenerateblackdotsatthepointswhereheatwasapplied.Thistechnique
avoidsusingmessyinksandribbons.Becausethepaperisheat-sensitive,itispossible
foralabeltodarkenifexposedtohighheatorverybrightlightforanextendedperiod
oftime.Itisalsopossibleforcertainplasticizersinsomeplasticbinderstocausea
chemical reaction which results in the image fading over time. Placing another
adhesive(perhapsanotherlabel)betweenthevinylsurfaceandthelabelmayhelp
minimizethistypeoffading.
In general, labels will last for years if they aren’t subjected to the above conditions. The
labelmaterialismuchmorestablethanfaxpaperduetothespecialformulationand
coatingsusedbySeikoInstruments.
Q How many labels can I save?
A Thenumberoflabelsyoucansaveislimitedonlybytheamountofdiskspacein
your computer.
Q There are no available USB or serial ports on the back of my computer. What do I do?
A Youmaywishtoaddanotherporttoyoursystem.AlternativelyyoumayuseaUSBhub
toextendthenumberofUSBdevicesoraswitchboxtoshareaserialport.
Technical Support and Service
Pleaserefertothe“Troubleshooting”topicinon-lineHelpforinformationonhowto
determineifyourSmartLabelPrinterneedsserviceandhowtocontactSeikoInstruments
forTechnicalSupportandrepairs.
YoucancontactTechnicalSupportonourwebsiteundertheSupportsectionat:
www.siibusinessproducts.com
Ordering Labels and Parts
Ordering Labels
ForbestresultswerecommendtheuseofSeikoInstrumentsSmartLabels.Otherbrandsmay
notbeengineeredtoprovideoptimum,trouble-freeresultswithyourSLP;theymaynot
workwithyourprinterortheymaydamageitandvoidyourwarranty.
Forinformationonorderinglabels,pleasechoosetheHowtoOrderLabelscommandon
theHelpmenuorrefertothe“OrderingLabels”topicinon-lineHelp.
YoucanorderlabelsdirectlyfromSeikoInstrumentsonourwebsiteatthefollowing
address: www.siibusinessproducts.com
Ordering Parts
Forinformationonorderingreplacementpartsandaccessories,pleaserefertoyourSLP
modelinthe“Troubleshooting”topicinon-lineHelp.
YoucanorderpartsdirectlyfromSeikoInstrumentsonourwebsiteatthefollowingaddress:
www.siibusinessproducts.com