18 Original Instructions Sentry Equipment Corp
Customer Support
With proven sampling expertise since 1924, Sentry products and services provide business operations the critical
insights to optimize process control and product quality. We deliver true representative sampling and analysis
techniques to customers around the globe, empowering them to accurately monitor and measure processes for
improved production effi ciency, output, and safety. Standing behind our commitments, we are determined to tackle
any application, anywhere.
We know that running an effi cient operation isn’t easy. It requires thorough, careful analysis of controlled, real-
time data achieved through reliable, accurate, and repeatable process monitoring, and measuring. By e ectively
conditioning, sampling, and measuring gas, liquid, slurry, powder, solids, steam, or water within their production
environments, our customers obtain the critical insights they need to control and optimize their processes.
Yet, controlling your processes also means reliable customer support throughout the life cycle of your equipment.
Customer Service—General information, warranty claims, order management.
Installation Service—For systems that require specialized expertise upon installation.
Technical Support—Troubleshooting, training, and technical manuals.
Field Service & Retro ts—When a problem needs immediate attention.
Replacements Parts & Consumables—Order your replacement parts and consumables.
Sentry ProShield Services—Select from four ProShield Guardian service plans providing di erent levels of support to
protect your large system investments with regularly scheduled maintenance.
www.sentry-equip.com/support.
Appendix A
Sampler Models A, L, RX, MG-Air
Sequence of Operations
1. Energize solenoid
– Model A: air cylinder opens slide gate
– Models L and RX: air cylinder extends sampler
– Model MG-Air: sample tube rotates up
2. Start sample timer
3. Sample timer expires
4. De-energize solenoid
– Model A: slide gate closes
– Models L and RX: air cylinder retracts sampler
– Model MG-Air: sample tube rotates down
5. Start cycle timer
6. Cycle timer expires
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