Serta Pivot - Warranty Information; Limited Warranty Coverage

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To register your warranty via mail , send this portion and a copy of your proof of purchase (invoice or sales receipt) to:
Reverie Warranty Dept. 341 Central Avenue, Silver Creek, NY 14136 (1-800-695-2540)
Manufactured by Reverie for Serta
®
.
For warranty service, call Customer Service
1-800-695-2540
341 Central Avenue, Silver Creek, NY 14136
warrantyservice@reverie.com www.reverie.com
1-Year Labor and 3-Year Parts Warranty
Your Serta
®
Pivot™ Foundation is warranted by the manufacturer against
defects in materials or workmanship for a period of one year from the date
of purchase to the original Purchaser. During such time, the manufacturer
will repair or replace, at no cost to the original Purchaser any warranted
part found to be defective by the manufacturer, in its sole discretion. This
includes all pre-authorized labor and transportation costs incurred with
the repair or replacement of any warranted part found to be defective.
This warranty does not apply to Serta
®
Pivot™ Foundation oor models.
This one (1) year labor and three (3) year parts warranty does not apply if
Purchaser does not return all defective parts to the manufacturer within 15
days of Purchaser’s receipt of replacement part(s).
Years 2 through 3 - Coverage of Parts Only
During Year 1 through 3 from the original purchase date, the manufacturer
will replace any warranted part on the adjustable base found to be
defective by the manufacturer, in its sole discretion, to the original
Purchaser. The manufacturer’s liability is limited to the replacement of the
defective warranted electrical/mechanical part(s)* ONLY with the original
Purchaser responsible for all service, installation, handling, shipping, and
transportation cost of said part(s) (except where prohibited by law). This
warranty does not apply to Serta
®
Pivot™ Foundation oor models. This
warranty does not apply if Purchaser does not return all defective parts
to the manufacturer within 15 days of Purchaser’s receipt of replacement
part(s).
10-Year Limited Warranty
During Year 4 through 10 from the original purchase date, the manufacturer
will replace, within the terms and conditions set forth in this paragraph, any
Serta
®
Pivot™ Foundation mechanical part(s)* found to be defective by the
manufacturer, in its sole discretion to the original Purchaser.
For non-electronic parts, purchaser shall pay 1/10 of the current
replacement cost of the defective part multiplied by the number of years
after the third year, from the original purchase date. For electronic parts
past the third year, purchaser shall pay full replacement cost. This warranty
applies only to the replacement part(s); the Purchaser will be responsible
for all service, installation, handling, shipping, and transportation cost
of said part(s). Purchaser may also be subject to other charges for said
part(s). The manufacturer’s liability shall be limited to the replacement of
the defective part(s) ONLY with the Purchaser responsible for all service,
installation and freight cost for said part(s) (except where prohibited by
law). This warranty does not apply to Serta
®
Pivot™ Foundation oor
models. This warranty does not apply if Purchaser does not return all
defective parts to the manufacturer within 15 days of Purchaser’s receipt of
replacement part(s).
*Warranted Parts under this Serta
®
Pivot™ Foundation Warranty are as
follows:
Electrical Parts Mechanical Parts
a) Head Linear Actuator a) Steel Support Struts
b) Remote Control
c) Control Box with Power Supply
Additional terms and conditions apply. See next page for details.
Manufactured by Reverie
®
for Serta
®
.
For warranty service, call Customer Service
1-800-695-2540
341 Central Avenue, Silver Creek, NY 14136
warrantyservice@reverie.com www.reverie.com
Reverie
®
Warranty Dept. 341 Central Ave., Silver Creek, NY 14136 (800-695-2540)
10 YEAR LIMITED
WARRANTY
Register Online. For easy registration of your warranty visit www.reverie.com
Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering online.