Shark NV360 User Manual

16
TOLL FREE: 1-800-798-7398
PROBLEM POSSIBLE REASONS & SOLUTIONS
Vacuum is not
picking up dirt.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Vacuum lifts scatter rugs
(lightweight, movable
rugs).
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with
delicately sewn edges. Open the suction release on the handle to decrease
suction power.
Move the On/Off switch to “I - Suction Only” position to disengage the
brush roll
Airflow is restricted. No
suction or light suction.
Check filters to see if they need cleaning. Follow instructions for rinsing and
drying the filters before re-inserting back into the vacuum.
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear
blockages if required.
Close the suction release on the handle to increase suction power.
If dust cup is empty, and attachment inlets are clear, check for other
blockages.
Brush roll does not spin
Immediately turn off and unplug vacuum, disconnect the nozzle and remove
blockage before reconnecting and turning vacuum back on.
Pull the handle toward you and release the floor nozzle to disengage the
auto-off feature.
Move the On/Off switch to the “II - Brush Roll On” position.
Vacuum turns off
on its own.
This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:
1. Move the On/Off switch to the “O” (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
Troubleshooting Guide
NV360_26_IB_E_121119_1.indd 16 12-11-19 8:59 AM

Shark NV360 Specifications

General

Style	upright vacuums
Color	blue
Floor Type	all floors, bamboo, bare floor, carpet, ceramic tile, concrete, cork, engineered woods, hardwoods, laminate, linoleum, marble, porcelain tile, rugs, tile, vinyl
Dust Bin Capacity	0.9 gallons
Cord Length	25 feet
Hose Length	5 inches
Carpet Height Adjustments	no
Automatic Cord Rewind	no
Filter	hepa
Washable Filter	yes
Pet Mode	yes
Hypoallergenic	yes
Brush Roll Shut-Off	no
Bagless	yes
Wet And Dry Cleaning	no
?leaning Area	9.5 inches
Brushes and Accessories	pet turbobrush, dusting brush, crevice tool, long-reach hose, motorized floor-brush nozzle
Voltage	120 volts
Current	10 amperes

Weight and Dimensions

Length	14.9 inches
Height	45.5 inches
Width	11.4 inches
Net Weight	15.96 pounds