EN - 28
FAULT POSSIBLE CAUSE TROUBLESHOOTING
Unsatisfactorywashing
result.
Hard water.
Increasetheamountofdetergentfollowingthe
manufacturer’sinstructions.
Yourlaundryistootightlypacked
togetherinthedrum.
Checkthatyourlaundryisspreadout.
Assoonasthemachineis
loadedwithwater,water
discharges.
Theendofwaterdrainhoseistoo
lowforthemachine.
Checkthatthedrainhoseisatasuitableheight.
(**) .
Nowaterappearsinthe
drumduringwashing.
Nofault.Waterisintheunseen
part of the drum.
. . . . . . . . . . . . . . . . . . . . .
Laundry has
detergentresidue.
Non-dissolvingparticlesofsome
detergents may appear on your
laundryaswhitespots.
Performanextrarinse,orcleanyourlaundrywith
abrushafteritdries.
Grey spots appear on the
laundry.
Thereisuntreatedoil,creamor
ointmentonyourlaundry.
Usetheamountofdetergentasinstructedonthe
packaginginthenextwash.
Thespincycledoesnottake
place or takes place later
than expected.
No fault. The Unbalanced load
controlsystemhasbeenactivated.
TheUnbalancedloadcontrolsystemwilltryto
spreadyourlaundry.Thespinningcyclewillbegin
onceyourlaundryisspread.Loadthedrum
evenly for the next wash.
(*)Seethechapterregardingmaintenanceandcleaningofyourmachine.
(**)Seethechapterregardinginstallationofyourmachine.
10. AUTOMATIC FAULT WARNINGS AND WHAT TO DO
YourWashingMachineisequippedwithabuilt-infaultdetectionsystem,indicatedbya
combinationofflashingwashoperationlights.Themostcommonfailurecodesareshown
below.
TROUBLE CODE POSSIBLE FAULT WHAT TO DO
E01
Thedoorofyourmachineisnotshut
properly.
Shutthedoorproperlyuntilyouhearaclick.If
yourmachinepersiststoindicatefault,turnoff
yourmachine,unplugitandcontactthenearest
authorisedserviceagentimmediately.
E02
The water pressure or the water level
insidethemachinemaybelow.
Checkthetapisfullyturnedon.Mainswater
maybecut-off.Iftheproblemstillcontinues,your
machinewillstopafterawhileautomatically.Unplug
themachine,turnoffyourtapandcontactthe
nearestauthorisedserviceagent.
E03
Thepumpisfaultyorpumpfilteris
cloggedorelectricalconnectionofthe
pumpisfaulty.
Cleanthepumpfilter.Iftheproblempersists,
contactthenearestauthorisedserviceagent.(*)
E04
Yourmachinehasexcessiveamountof
water.
Yourmachinewilldischargewaterbyitself.Once
thewaterhasdrained,turnoffyourmachineand
unplugit.Turnoffthetapandcontactthenearest
authorisedserviceagent.
(*)Seethechapterregardingmaintenanceandcleaningofyourmachine.