Sharp MX-B382 User Manual

8-48
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PERIPHERAL DEVICES
Part of the image is
cut off.
Has the correct paper size been set? If you are using a special size, be sure to specify the
paper size.
If the size of paper loaded in a tray was changed, be
sure to check the paper size setting.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
Was the original placed in the correct
position?
If you are using the document glass, be sure to
place the original in the left centre of the document
glass.
☞ 1. BEFORE USING THE MACHINE "PLACING
THE ORIGINAL ON THE DOCUMENT GLASS"
(page 1-41)
Printing takes place
on the wrong side of
the paper.
Is the paper loaded with the print side
facing in the correct direction?
Check that the paper is loaded so that printing takes
place on the correct side.
• Trays 1 to 4:
Load the paper with the front side facing up*.
• Bypass tray:
Load the paper with the front side facing down*.
* When the paper type is "Pre-Punched", "Pre-Printed"
or "Letter Head", load the paper in the opposite way.
(Except when "Disabling of Duplex" is enabled in the
system settings (administrator). For the current setting,
check with your administrator.)
A cover or insert is not
printed on the
specified paper.
Has the paper type been set correctly? Set the correct paper type for the tray that contains
the paper specified for the cover or insert.
If the paper type set for the cover or insert is not the
same as the paper type set for the tray, paper will be fed
from a different tray.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
Problem Point to check Solution
The connected USB
device cannot be
used.
Is the USB device compatible with the
machine?
Ask your dealer if the device is compatible with the
machine.
Is the connected USB device
recognized correctly?
Use "USB-Device Check" in the system settings to
check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.
The connected USB
memory cannot be
used.
Is the format of the USB memory
FAT32?
Check the USB memory device format.
If the format of the USB memory is other than FAT32,
use your computer to change the format to FAT32.
Are you using a USB memory with a
capacity of more than 32 GB?
Use a 32-GB or less USB memory.
Problem Point to check Solution

Sharp MX-B382 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	38 ppm
Copier resize	50 - 200 %
Maximum number of copies	999 copies
Time to first copy (black, normal)	8 s
Scan to	E-mail, File, FTP, Image, USB
Maximum scan area	A4 (210 x 297) mm
Image formats supported	JPG, TIF
Document formats supported	PDF, XPS
Optical scanning resolution	600 x 600 DPI
Faxing	-
Fax memory	8 MB
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	203.2 x 97.8 DPI
Fax transmission speed	3 sec/page
Fax speed dialing (max numbers)	999
PCL fonts	80
Printer fonts	PCL, PostScript
Printing colors	Black
Stapling capacity	30 sheets
Maximum duty cycle	- pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6
Fonts included	Yes
Total input capacity	600 sheets
Total output capacity	280 sheets
Maximum input capacity	2100 sheets
Maximum print size	210 x 297 mm
Paper tray media types	Plain paper
Paper tray media weight	55 - 209 g/m²
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Display	LCD
Control type	Touch
Product color	Gray
Display diagonal	7 \
Market positioning	Business
Mobile printing technologies	Not supported
Supported network protocols (IPv4)	TCP/IP, IPX/SPX (NetWare), NetBEUI, EtherTalk (AppleTalk)
Supported network protocols (IPv6)	TCP/IP
Standard interfaces	Ethernet, USB 2.0
Maximum internal memory	1536 MB
Internal storage capacity	80 GB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	1840 W

Weight and Dimensions

Depth	493 mm
Width	560 mm
Height	714 mm