Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Are fine lines printed correctly?
The problem is
solved.
Go to step 2.
Step 2
a Adjust the print quality settings.
1 From the home screen, touch Settings > Print > Quality >
Pixel Boost > Fonts.
2 Adjust Toner Darkness to 7. From the home screen, touch
Settings > Print > Quality > Toner Darkness.
b Print the document.
Are
fine
lines printed correctly?
The problem is
solved.
Contact your
dealer.
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is
solved.
Troubleshoot a problem 110
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