Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 106
“Dark print” on page 107 “Fine lines are not printed
correctly” on page 109
“Folded or wrinkled paper”
on page 110
“Gray background” on
page 111
“Horizontal light bands”
on page 121
“Incorrect margins” on
page 113
“Light print” on page 113
“Mottled print and dots” on
page 115
“Paper curl” on page 116 “Print crooked or skewed”
on page 118
“Repeating defects” on
page 126
“Solid black pages” on
page 118
“Text or images cut o” on
page 119
“Toner easily rubs o” on
page 120
“Vertical dark bands” on
page 123
Troubleshoot a problem 105
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