Action Yes No
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Contact your dealer. The problem is
solved.
Vertical dark streaks with print missing
Contact your dealer.
Repeating defects
Contact your dealer.
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Troubleshooting 134
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