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Shimadzu ATX224 - Service Manual

Shimadzu ATX224
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Document No. 321-78009A
Electronic Analytical Balance
ATX / ATY Series
Service Manual

Table of Contents

Other manuals for Shimadzu ATX224

Questions and Answers

  • A
    andrewhaynesAug 13, 2025
    How to troubleshoot WindowsDirect communication not operating on Shimadzu ATX224?
    • J
      Jordan MendozaAug 13, 2025
      If WindowsDirect communication for your Shimadzu Scales isn't working, first check the communication cable (whether it's a Shimadzu authorized part or a general market alternative) and its connection. If you're using a USB serial converter, ensure it's set to a COM port number between COM1 and COM4, as higher numbers might not be compatible. Also, the driver for the USB serial converter may need to be reinstalled. Some notebooks have a setting to disable RS-232C ports to save power; make sure this setting is enabled. Finally, LAN communications might interfere with serial key device settings, so try using WindowsDirect communication without the LAN.
  • N
    Nicholas WalkerAug 16, 2025
    What to do if the cursor doesn't move to another cell when inputting data into Excel from Shimadzu ATX224 Scales?
    • M
      Melissa BrownAug 16, 2025
      When inputting data into Excel from Shimadzu Scales, and the cursor doesn't move to another cell, first turn off any function for conversion to 2-byte characters in Windows. Next, in Excel, go to [Options], then the [Edit] tab, and ensure that [Move selection after Enter] is checked. If cells move correctly with keyboard input, there's no issue. You can also check the input data in another application like Notepad.
  • A
    Amanda PetersonAug 20, 2025
    Why is the operation sometimes abnormal on Shimadzu ATX224?
    • C
      chaveztracyAug 20, 2025
      If your Shimadzu Scales are sometimes operating abnormally, it could be due to the PC's processing capability. Try setting the communication speed to 300 bps. Malfunctions can also occur if the data transmission interval is too short, so ensure each data batch is displayed before the next one is sent. Avoid using the continuous output function if there's limited processing capability. Also, refrain from using the PC's keyboard or mouse while data is being sent from the balance.
  • A
    Ashley HannaAug 25, 2025
    Why is data input to the PC as garbled characters from Shimadzu Scales?
    • M
      Melanie BakerAug 25, 2025
      If data is input to your PC as garbled characters from Shimadzu Scales, it's possible that either the balance or the PC isn't correctly set for the WindowsDirect connection function. Please refer to "Setting the Function" on page 105 to reconfigure these settings.
  • K
    Katelyn PattersonAug 28, 2025
    What to do if data is input to the PC as garbled characters with Shimadzu ATX224?
    • L
      Laura CookAug 28, 2025
      If data is being input as garbled characters, ensure that both the balance and the PC are properly configured for the WindowsDirect connection function. Refer to 'Setting the Function' to reconfigure these settings.
  • M
    Madison ValdezAug 31, 2025
    How to fix WindowsDirect communication not operating at all on Shimadzu Scales?
    • V
      vcoxAug 31, 2025
      If WindowsDirect communication is not working, verify the communication cable (use a Shimadzu authorized part or another part available on the general market) and check the connection. If using a USB serial converter, ensure it's set to COM1 to COM4. Reinstall the USB serial converter driver if necessary. Also, ensure RS-232C ports are enabled in your PC's power settings. Finally, try disabling LAN communications to avoid interference with serial key device settings.
  • V
    Victoria SnyderSep 4, 2025
    What to do if the cursor doesn't move to another cell in Excel with Shimadzu Scales?
    • T
      Tracy BennettSep 5, 2025
      If the cursor isn't moving to another cell when inputting data into Excel, first, disable any function for conversion to 2-byte characters in Windows. Next, in Excel's [Options], under the [Edit] tab, check the [Move selection after Enter] option. If the issue persists, check the input data in another application like Notepad.
  • P
    Paul Mcmahon MDSep 8, 2025
    Why is the operation sometimes abnormal with Shimadzu Scales?
    • A
      Autumn WestSep 8, 2025
      If the operation is sometimes abnormal, try setting the communication speed to 300 bps. Ensure that one batch of data is displayed before the next is sent, and avoid using the continuous output function if there are processing limitations. Also, refrain from using the PC's keyboard or mouse while data is being sent from the balance.

Summary

Operations for Adjustment

Entering the Service Mode

Step-by-step guide to access the balance's service mode.

Service Menu Overview

Overview of available functions and their arrangement within the service mode.

Service Mode Functions

Detailed explanation of each function available in the service mode.

Disassembling and Assembling the Balance

Precautions

Essential safety and handling guidelines before disassembling the balance.

Inspecting Balance Interior

Procedures for safely opening the balance and accessing internal components.

Component Replacement

Procedures for replacing various internal components like glass, boards, and mechanisms.

Checking Electronic Boards

Display Board ASSY (B2)

Details on the display board, including part number and circuits mounted.

Analog Board ASSY (B3)

Information about the analog board, its part number and circuits.

Preamp Board ASSY (B1)

Specifications for the preamp board, including part numbers and check points.

Power Board ASSY (B4)

Details on the power board, its part number, and voltage outputs.

Hardware Adjustment

Adjusting Detector Assembly Height

Procedure to adjust the physical height of the detector assembly for optimal performance.

Adjusting Tilt Error

Steps to correct any tilt or leveling errors in the balance.

Adjusting Balance Flatness

Process for ensuring the balance is level and stable before calibration.

Adjusting Cornerload Error

Procedure to correct errors caused by weight distribution across the pan.

Software Adjustment

EEPROM Initialization

Methods to reset or initialize the balance's EEPROM settings.

Model Selection

Guide to selecting the correct model name for the balance.

Setting Information Lock

Procedures for releasing and setting the balance's configuration lock.

Linearity Adjustment Setup

Inputting reference weights and performing linearity calibration.

Calibration Procedures

Steps for internal and external weight/sensitivity calibration.

Weight Loader Check

Procedure to verify the functionality of the automatic weight loader.

EEPROM Operations

Data Management

Operations for printing, editing, backing up, and downloading EEPROM data.

Initialization & Software

Methods for EEPROM initialization and using editing software.

Updating the Program

Programming Tools & Preparation

List of tools and steps to prepare for firmware updates.

Firmware Programming

Detailed procedure for downloading and programming the balance's firmware.

Performance Inspection

Reproducibility & Cornerload

Methods to check balance repeatability and cornerload error.

Linearity & Tilt Error

Procedures for checking linearity and tilt errors.

Problems and Solutions

General Problem Solutions

Troubleshooting guide for common issues encountered with the balance.

Error Display and Modes

Explanation of error codes and messages in user and service modes.

Troubleshooting Guides

Display and Keypad Issues

Steps for diagnosing and fixing display and button operational problems.

Specific Error Codes

Troubleshooting guidance for specific error messages like ERR C, ERR H.

Startup and Loader Issues

Resolving startup display freezes and weight loader mechanism problems.

Components List

Exploded View

Illustrated breakdown of all major parts of the ATX/ATY series balance.

Maintenance Parts

List of replacement parts with part numbers for ATX/ATY series.

Dedicated Jigs

List of specialized tools or jigs for ATX/ATY series maintenance.

Shimadzu ATX224 Specifications

General IconGeneral
Capacity220 g
Readability0.1 mg
DisplayLCD
Operating Temperature5 °C to 40 °C
Power SupplyAC adapter
Repeatability (Standard deviation)0.1 mg
Linearity±0.2 mg
InterfaceRS-232C
Stabilization Time3 seconds
CalibrationInternal calibration
WeightApprox. 6.0 kg

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