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Brian HansonAug 12, 2025
How to troubleshoot WindowsDirect communication not operating on Shimadzu ATY224?
- TtrujillotylerAug 12, 2025
If WindowsDirect communication for your Shimadzu Scales isn't working, first check the communication cable (whether it's a Shimadzu authorized part or a general market alternative) and its connection. If you're using a USB serial converter, ensure it's set to a COM port number between COM1 and COM4, as higher numbers might not be compatible. Also, the driver for the USB serial converter may need to be reinstalled. Some notebooks have a setting to disable RS-232C ports to save power; make sure this setting is enabled. Finally, LAN communications might interfere with serial key device settings, so try using WindowsDirect communication without the LAN.