Shimano Steps DU-E6001 User Manual (English)

Other manuals for Shimano Steps DU-E6001

Dealer's Manual57 pages

Service Manual118 pages

Questions and Answers:

W
William PierceAug 23, 2025
Why is my Shimano Steps Bicycle Accessories cycle computer not displayed?
- R
  Randall ZunigaAug 23, 2025
  If your Shimano Steps Bicycle Accessories cycle computer isn't displaying when you press the battery power button, consider the following: * Recharge the battery if the charge is insufficient. * Ensure the power is turned on by holding down the power button. * The power cannot be turned on while the battery is charging, so stop charging. * Ensure the cycle computer is correctly installed to the bracket. * Check if the connector of the electric wire connecting the motor unit to drive unit is not disconnected. If the issue persists, a component that the system cannot identify may be connected, or you may need to contact the place of purchase.
M
Margaret CarlsonAug 31, 2025
What does W030 error mean on Shimano Steps Bicycle Accessories?
- J
  Jeremy DunnSep 1, 2025
  If you encounter error W030 on your Shimano Steps Bicycle Accessories, it could be due to two or more assist switches connected to the system or a communication error between the drive unit and the motor unit. To resolve this: * Change the assist switch to the gear shifting switch, or connect only one assist switch and turn on the power again. * Check that the cable is properly connected between the drive unit and the motor unit. If the situation does not improve, contact the place of purchase.
C
charleswiseAug 30, 2025
How to fix E010 error on Shimano Steps DU-E6001?
- B
  breweramberAug 30, 2025
  If you receive error E010 on your Shimano Steps Bicycle Accessories, it indicates a system error. Press the power button of the battery to turn it on again. If the problem persists, contact the place of purchase.
M
Ms. Jennifer PottsAug 30, 2025
What does error E020 mean on Shimano Steps DU-E6001 Bicycle Accessories?
- D
  Diane ArcherAug 30, 2025
  If you're getting error E020 on your Shimano Steps Bicycle Accessories, it means a communication error between the battery and drive unit was detected. To solve this, check that the cable between the drive unit and battery is properly connected. If the situation does not improve, contact the place of purchase.
T
Tracy JonesAug 28, 2025
Why does the LED on my Shimano Steps DU-E6001 Bicycle Accessories charger not illuminate?
- J
  joseph49Aug 29, 2025
  If the LED on your Shimano Steps Bicycle Accessories charger isn't lighting up, first, check the connection of the recharging plug to the battery for any foreign objects and reinsert it. Also, if the battery is fully charged, the LED may turn off, which isn't a malfunction. Disconnect and reconnect the charger's power plug to try again. If the LED still doesn't illuminate, contact the place of purchase.
B
Benjamin AtkinsAug 28, 2025
Why is pedaling so stiff on my Shimano Steps Bicycle Accessories?
- W
  williamsjessicaAug 28, 2025
  If you find that pedaling feels stiff with your Shimano Steps Bicycle Accessories, here are a few things to check: * Ensure your tires are inflated to the correct pressure by using a pump to add air. * Verify that the assist mode is not set to [OFF]; set it to [HIGH]. * Check if the battery is running low and charge it fully. * Make sure you didn't turn on the power while your foot was on the pedal; try turning it on again without pressure on the pedal. If the issue continues after these checks, contact the place of purchase.
M
Michelle SmithAug 27, 2025
What to do if the Shimano Steps DU-E6001 Bicycle Accessories battery cannot be recharged?
- D
  dlloydAug 27, 2025
  If your Shimano Steps Bicycle Accessories battery is not recharging, consider the following: 1. Ensure the charger's power plug is securely inserted into the electrical outlet; disconnect and reconnect to try again. 2. Make sure the charger's recharging plug is securely inserted into the battery; disconnect and reconnect to try again. 3. Verify the charging adapter is securely connected to both the charging plug and the battery charging port. 4. Check for dirt on the connecting terminals of the charger, adapter, or battery and clean with a dry cloth. If the battery still won't recharge after these steps, contact the place of purchase.
J
Joseph JohnsonAug 26, 2025
Why is assistance not being provided on my Shimano Steps DU-E6001?
- K
  Kenneth HooperAug 27, 2025
  If you're experiencing assistance issues with your Shimano Steps Bicycle Accessories, check these potential causes: * Ensure the battery is sufficiently charged and recharge if needed. * If riding on long slopes in summer or carrying heavy loads, turn off the power temporarily. * Assistance is not provided at speeds of 25 km/h or more, so check your speed. For issues related to incorrect connections or problems with the drive unit, cycle computer, or assist switch, contact the place of purchase.
V
Victoria MitchellAug 25, 2025
How to fix system error on Shimano Steps DU-E6001 Bicycle Accessories?
- W
  William ChambersAug 26, 2025
  If you experience a system error with your Shimano Steps Bicycle Accessories, ensure the cable is properly connected and not loose. If the problem persists, it's recommended to contact the place of purchase.
T
thomas23Aug 25, 2025
Why is the gear position not displayed on my Shimano Steps DU-E6001 Bicycle Accessories?
- J
  Julie GreenAug 25, 2025
  If the gear position is not displayed on your Shimano Steps Bicycle Accessories, it is only displayed when the electronic gear shifting unit is installed. Check if the electric wire connector is disconnected. If you are not sure, contact the place of purchase.

Shimano Steps DU-E6001 Specifications

General

Brand	Shimano Steps
Model	DU-E6001
Category	Bicycle Accessories
Language	English

Summary

IMPORTANT SAFETY INFORMATION

To ensure safety

Safety instructions and warnings related to battery handling.

Important safety information

General safety advice to avoid burns or injuries from leaks, heat, fire.

WARNINGS AND CAUTIONS

To ensure safe riding

Advice for safe riding, including attention to display and wheel installation.

Using the product safely

Precautions for safe product use, including wiring and handling hot components.

Handling the battery

Detailed safety instructions for battery handling and temperature limits.

Cleaning

Guidance on cleaning the chain with appropriate agents.

NOTICES AND PRECAUTIONS

Using the product safely

Safe usage advice, including caps, installation, waterproofing, and charging.

HANDLING, DISPOSAL, AND COMPLIANCE

Handling the battery

Advice on carrying the bicycle in a car and checking battery connectors.

Disposal information for countries outside the European Union

Information on battery disposal regulations within the EU.

Cleaning

Details on cleaning battery and plastic covers, and chain maintenance.

Assist

Information on proper assist force and compatibility with brakes.

Label

Note about information on the battery charger label.

FCC compliance information

Device compliance with FCC rules regarding interference.

FEATURES OF SHIMANO STEPS

Features

Highlights of SHIMANO STEPS, including design, performance, and modes.

Riding the bicycle

Step-by-step guide on how to turn on the power and start riding.

ASSIST MODES

Assist mode

Explanation of different assist modes (HIGH, NORMAL, ECO, OFF, WALK) and their usage.

NAMES OF PARTS

SPECIFICATIONS

METHOD OF USE

INTRODUCTION

Initial setup and charging instructions for the battery before first use.

Charging the battery

Detailed DANGER and CAUTION notices for battery charging procedures.

CHARGING THE BATTERY

Charging the battery while installed onto the bicycle

Steps for charging the battery while it is mounted on the bicycle.

LED INDICATORS

About the charger LED lamp

Explanation of the LED lamp status on the charger and its meaning.

About the battery LED lamp

Explanation of the LED lamp status on the battery and charging indicators.

BATTERY MANAGEMENT

Battery level indication

How to check the current battery level via the cycle computer.

Handling and charging the battery

Guidelines for charging the battery at specific times and long-term storage.

BATTERY INSTALLATION AND REMOVAL

Installation of the battery

Step-by-step guide for installing the battery onto the bicycle.

REMOVING THE BATTERY

Removing the battery

Instructions on how to remove the battery using the key.

CYCLE COMPUTER OPERATIONS

Switching between cycle computer operations and modes

How to use buttons on the assist and shifting switches for operations.

CYCLE COMPUTER INSTALLATION

Installing and removing the cycle computer

Steps for attaching and detaching the cycle computer from its bracket.

POWER MANAGEMENT

Turning the power ON / OFF

How to turn the system power on and off via cycle computer or battery.

SYSTEM LOGO SCREEN

SHIMANO STEPS logo screen

Information about the logo screen displayed during system startup and shutdown.

BASIC SCREEN DISPLAY

Basic screen display

Explanation of various elements displayed on the cycle computer screen.

BATTERY LEVEL DISPLAY

Battery level indicator

Visual representation of battery levels on the cycle computer.

ASSIST MODE SELECTION

Changing the assist mode display

How to select different assist modes using the switches.

WALK ASSIST FUNCTION

Switch to walk assist mode

Steps to activate the walk assist mode for pushing the bike.

Walk assist mode operation

How to use and stop the walk assist function.

DATA DISPLAY

Gear position and traveling data display

How to view gear ratio or traveling data on the cycle computer.

LIGHT CONTROL

Turning the battery-powered light ON or OFF

How to control the battery-powered light using the cycle computer.

GEAR SHIFTING MODES

Switching gear shifting mode

How to switch between automatic and manual gear shifting modes.

DISTANCE CLEARING

Clearing the traveling distance

Procedure to clear traveling distance data (DST) on the main screen.

SETTINGS MENU

Launching the Settings Menu

How to access the system's settings menu.

SETTING CONFIGURATIONS

Clear Settings

Procedure to clear traveling distance or reset display settings to default.

Clock Settings

Steps for configuring the clock setting (hour and minute).

Start Mode Settings

How to set the starting gear for the start mode function.

Backlight Settings

How to configure the display backlight setting (ON, OFF, MANUAL).

Brightness Settings

How to adjust the backlight brightness to one of 5 levels.

Beep Settings

How to turn the beep sound on or off.

Unit Settings

How to switch between kilometer and mile distance units.

Language Settings

How to configure the display language setting.

Font Color Settings

How to change the font color of the display.

Adjust Settings

How to adjust electronic gear shifting for derailleur settings.

Auto Settings

How to adjust shift timing in automatic shift mode.

Exit Settings

How to close the settings menu and return to the basic screen.

PC CONNECTION AND SOFTWARE

Drive unit setting data backup function

Information on automatic backup and operations causing backup prompts.

Downloading application

Instructions for downloading and installing the E-TUBE PROJECT software.

TROUBLESHOOTING

Battery LED lamp error indications

Table of battery LED error codes, conditions, and recovery steps.

CYCLE COMPUTER ERROR MESSAGES

Warnings

General warnings and specific codes (W031, W010, W011, W012) with remedies.

ERROR CODES

Error

Procedures for resetting error displays (E010, E012, E013) and their remedies.

List of errors

Detailed list of error codes, preconditions, restrictions, and remedies.

ASSIST FUNCTION TROUBLESHOOTING

Assist function

Troubleshooting for issues like no assistance, stiff pedaling, and short travel distance.

BATTERY TROUBLESHOOTING

Battery

Troubleshooting for battery issues like rapid discharge, charging problems, and overheating.

CHARGER AND LIGHT TROUBLESHOOTING

Charger

Troubleshooting for charger warmth, LED issues, and battery removal/insertion problems.

Lights

Troubleshooting for front/tail lights not illuminating.

CYCLE COMPUTER TROUBLESHOOTING

Cycle computer

Troubleshooting for cycle computer display, startup, gear position, beep, backlight, and settings menu.

OTHER TROUBLESHOOTING

Other

Other issues like switch operation, beeps, assistance weakening, noises, and start mode shifting.

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Shimano Steps DU-E6001 User Manual

Table of Contents

Other manuals for Shimano Steps DU-E6001

Questions and Answers:

Shimano Steps DU-E6001 Specifications

Summary

IMPORTANT SAFETY INFORMATION

To ensure safety

Important safety information

WARNINGS AND CAUTIONS

To ensure safe riding

Using the product safely

Handling the battery

Cleaning

NOTICES AND PRECAUTIONS

Using the product safely

HANDLING, DISPOSAL, AND COMPLIANCE

Handling the battery

Disposal information for countries outside the European Union

Cleaning

Assist

Label

FCC compliance information

FEATURES OF SHIMANO STEPS

Features

Riding the bicycle

ASSIST MODES

Assist mode

NAMES OF PARTS

SPECIFICATIONS

METHOD OF USE

INTRODUCTION

Charging the battery

CHARGING THE BATTERY

Charging the battery while installed onto the bicycle

LED INDICATORS

About the charger LED lamp

About the battery LED lamp

BATTERY MANAGEMENT

Battery level indication

Handling and charging the battery

BATTERY INSTALLATION AND REMOVAL

Installation of the battery

REMOVING THE BATTERY

Removing the battery

CYCLE COMPUTER OPERATIONS

Switching between cycle computer operations and modes

CYCLE COMPUTER INSTALLATION

Installing and removing the cycle computer

POWER MANAGEMENT

Turning the power ON / OFF

SYSTEM LOGO SCREEN

SHIMANO STEPS logo screen

BASIC SCREEN DISPLAY

Basic screen display

BATTERY LEVEL DISPLAY

Battery level indicator

ASSIST MODE SELECTION

Changing the assist mode display

WALK ASSIST FUNCTION

Switch to walk assist mode

Walk assist mode operation

DATA DISPLAY

Gear position and traveling data display

LIGHT CONTROL

Turning the battery-powered light ON or OFF

GEAR SHIFTING MODES

Switching gear shifting mode

DISTANCE CLEARING

Clearing the traveling distance

SETTINGS MENU

Launching the Settings Menu

SETTING CONFIGURATIONS

Clear Settings

Clock Settings

Start Mode Settings

Backlight Settings

Brightness Settings

Beep Settings

Unit Settings