19
Troubleshooting
No Light
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
If the light effect does not operate properly, refer servicing to a technician.
Response: Suspect three potential problem areas as: the power supply, the LED, the fuse.
01) Power supply. Check that the unit is plugged into an appropriate power supply.
02) The LEDs. Return the Compact Par 7 MKII to your Showtec dealer.
03) The fuse. Replace the fuse. See page 18 for replacing the fuse
04) If all of the above appears to be O.K., plug the unit in again.
05) If you are unable to determine the cause of the problem, do not open the Compact Par 7 MKII, as
this may damage the unit and the warranty will become void.
06) Return the device to your Showtec dealer.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
Restore Factory Settings
You can remove all data from the Compact Par 7 MKII by resetting it to its factory settings.
01) Switch off the main power.
02) Press the MODE and SETUP buttons at the same time.
03) Switch on the main power while holding the MODE and SETUP buttons.
04) Release the MODE and SETUP buttons.
See next page for more problem solving.
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