Shure Incorporated
7/10
Tip: When first connecting the microphone to your computer, make sure to raise the volume level in the sound control panel of
the computer for a strong audio signal. Then adjust headphone level for comfortable monitoring.
Troubleshooting
Issue Solution
The middle LED does not illu-
minate
Make sure that the MV5C is fully plugged in.
Audio is too low
Check the computer sound control panel settings. When first connecting the MV5C to
your computer, make sure to raise the computer volume level.
Audio sounds bad
Check the sound control panel of the computer to ensure that the MV5C is fully plugged
in and selected as your audio device.
Audio is distorted
Use the audio meter to ensure that volume peaks are within the target range. If level is
reaching the top of the input meter, turn the gain down.
Device not working with USB
hub.
The MV5C requires 250 mA per port. Check USB hub documentation for current/port
specification.
General troubleshooting
Quit and re-start your app.
Reboot the computer.
Note: Contact Shure Service and Repair if you continue to experience any issues.
System Requirements and Compatibility
Windows
Windows 7 and higher
Minimum RAM = 64 MB
USB 2.0
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