Shuttle Technical Support Service provides:
- telephone consultation
- information about which parts are covered by the warranty and which must be paid for
- supply of original spare parts.
When you contact Shuttle Technical Support Service you must give the following information:
- Product model [A]
- Date of purchase
- Serial number [B]
- Precise description of the problem
Part #2444 - Replacement Seat
Part #1436 - Kickplate Cover Replacement
Inspect Slider Bars:
1. Make sure the torque handles on each slider bar are tightening fully and securing the kickplate structure into
place.
2. Make sure the tri-knobs on each slider bar are tightening fully and securing the kickplate into place.
Inspect Kickplate Board:
1. Make sure that the t-knob on the back of the kickplate board is securing the kickplate into place.
2. Make sure the torque handle below the t-knob is tightening fully down and that it is adding additional security to
the kickplate board.
Customer Service:
Hours of Operation
Monday : 8 am - 5 pm Pacific Time
Tuesday : 8 am - 5 pm Pacific Time
Wednesday : 8 am - 5 pm Pacific Time
Thursday : 8 am - 5 pm Pacific Time
Friday : 8 am - 5 pm Pacific Time
Phone: +1 (800)-334-5633
We are closed for all major Holidays
Technical Support:
Hours of Operation
Monday : 8 am - 5 pm Pacific Time
Tuesday : 8 am - 5 pm Pacific Time
Wednesday : 8 am - 5 pm Pacific Time
Thursday : 8 am - 5 pm Pacific Time
Friday : 8 am - 5 pm Pacific Time
Phone: +1 (800)-334-5633
We are closed for all major Holidays