147
Questions and answers Appendix
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 16.8.07
Version 2.1, 08.01.2007
Base "X" flashes on the display.
1. The handset is out of range of the base station.
¥ Move the handset closer to the base station.
2. The handset has been de-registered.
¥ Register the handset (page 88).
3. The base station is not turned on.
¥ Check the base station's mains adapter (page 14).
4. An update of the base station firmware is currently being conducted (page 105/page 142).
¥ Pease wait until the update is complete.
Base Search flashes in the display.
The base station is out of range or switched off.
¥ Move the handset closer to the base station.
¥ Check the base station mains adapter.
Handset does not ring.
1. The ringer tone is switched off.
¥ Activate the ringer tone (page 100).
2. Call forwarding set to All Calls.
¥ Deactivate call forwarding (fixed line network page 39; VoIP page 41/page 132).
You cannot hear a ringer/dialling tone from the fixed line network.
The phone cord supplied has not been used or has been replaced by a new cord with the wrong jack
pin connections.
¥ When purchasing a new cord, ensure that it has the correct pin connections (page 15).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Enter system PIN if required.
Have you forgotten the system PIN?
¥ Carry out a reset on the base station to set the system PIN back to 0000 (page 104).
The other party cannot hear you.
You have pressed the
u (INT) key. The handset is "muted".
¥ Activate the microphone again (page 31).
When making calls from the fixed line network, the caller's phone number is not displayed
although CLIP (page 29) is set.
Calling Line Identification is not enabled.
¥ The caller should ask his network provider to enable Calling Line Identification (CLI).
You hear an error tone when keying an input (a descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide if necessary.
You cannot connect to the router and the phone is assigned a static IP address.
¥ Check on the router whether the IP address is already being used by another device in the LAN or
belongs to the block of IP addresses that is reserved on the router for dynamic address assignment.
¥ If necessary, change the phone's IP address (page 109).
You have made a call via VoIP but cannot hear the other caller.
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
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