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Questions and answers Appendix
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 16.8.07
Version 2.1, 08.01.2007
3. If Server not accessible! is displayed, the download server may not be accessible.
¥ The server is currently not accessible. Repeat the process at a later time.
¥ You have changed the preconfigured server address (page 142). Correct the address. If neces-
sary, reset the base station.
4. If Transmission Error XXX is displayed, an error has occurred in the transmission of the file. An HTTP
error code is displayed for XXX.
¥ Repeat the process. If the error occurs again, consult the Service department.
5. If Check IP settings! is displayed, your phone may not be connected to the Internet.
¥ Check the cable connections between the phone and router and between the router and the
Internet.
¥ Check whether the phone is connected to the LAN, i.e. it can be reached at its IP address.
You cannot listen to or control the network mailbox.
VoIP:
Your VoIP provider does not support the type of DTMF signalling set up on your phone.
¥ Ask your VoIP provider which signalling it supports and change the settings on your phone
(page 132) if necessary.
Operating the base station within a PABX:
Your PABX is set for dial pulsing.
¥ Set your PABX to touch tone dialling.
No time is specified for a message in the call history.
Date/time is not set.
¥ Set date/time (page 12) or
¥ Activate base station synchronisation with a time server on the Internet (page 144).
The integrated answer machine of your Gigaset C475 IP reports "Invalid PIN" on remote opera-
tion.
1. You have entered the wrong system PIN.
¥ Enter the system PIN again.
2. The system PIN is still set to 0000.
¥ Change the system PIN (page 103).
The answer machine of your Gigaset C475 IP does not record messages/has switched to notifi-
cation announcement.
Its memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.
The answer machine of your Gigaset C475 IP will not record a conversation or interrupts the
recording.
The display shows Delete messages.
The answer machine's memory is full.
¥ Use a different handset to delete messages from the answer machine and restart two-way record-
ing.
Or:
¥ Finish the call, delete old messages from the answer machine and re-establish the connection.
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
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